Magembe Buluhan
Goodmayes,Redbridge
Summary
Dynamic professional with a strong foundation in idea generation and innovation, complemented by analytical and critical thinking skills. Expertise in innovation integration and business modelling, supported by exceptional interpersonal skills. Adept at business planning, with a focus on driving strategic growth and operational efficiency. Committed to leveraging these competencies to achieve impactful results in a forward-thinking organisation.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Corporate security officer
CIS Security
Lewisham high street, Greater London
03.2022 - Current
- Monitored security systems to ensure safety of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Implemented access control measures to safeguard sensitive areas and information.
- Provided training for 15 new staff on security protocols and emergency response procedures.
- Responded promptly to security incidents, coordinating with relevant stakeholders.
- Developed incident reports detailing security breaches and recommended improvements.
- Developed robust evacuation plan that ensured employee safety during emergencies.
- Facilitated smooth flow of traffic daily in parking lots by directing both pedestrians and vehicles.
Machine operator
Gousto
West Thurrock, Thurrock
08.2021 - 02.2022
- Assisted in troubleshooting mechanical issues to maintain production flow.
- Identified and resolved machine malfunctions for enhanced productivity.
- Troubleshot mechanical issues twice week, minimising downtime.
- Operated machinery in compliance with safety regulations to ensure optimal performance.
- Monitored production processes to identify and resolve any operational issues promptly.
- Collaborated with team members to streamline workflows and enhance overall efficiency.
- Conducted daily routine maintenance on equipment to prevent downtime and ensure reliability.
- Trained 10 new staff on machine operation and safety protocols to maintain high standards.
Machine operator
Carpetright
Purfleet, Thurrock
10.2017 - 07.2021
- Operated machinery efficiently to ensure smooth production runs and quality output.
- Monitored equipment performance and conducted routine inspections to maintain operational standards.
- Collaborated with team members to identify and resolve production issues in timely manner.
- Followed safety protocols diligently to create secure working environment for all staff.
- Assisted in training 10 new operators on machinery functions and workplace procedures.
- Adjusted machine settings on daily basis as required to accommodate different product specifications.
- Participated in weekly team meetings to discuss workflow improvements and share best practices.
Cab Office Controller
Atlas minicab Ltd
Ilford, Redbridge
09.2017 - 10.2017
- Managed communication between drivers and dispatch to ensure efficient operations.
- Facilitated coordination of 15-25 daily schedules to enhance service delivery and reduce delays.
- Monitored and recorded incoming bookings to maintain accurate records and facilitate planning.
- Established procedures such as customer call back scheduling for managing customer inquiries and complaints to elevate service quality.
- Managed cab allocation and dispatch processes to ensure timely service delivery.
Commission Agent
Self-emplyed
Kampala, Kampala/ Uganda
01.2016 - 08.2017
- Developed strong relationships with clients to facilitate successful transactions.
- Conducted market research to identify potential customers and emerging trends.
- Utilised negotiation skills to secure favourable terms for sales agreements which increased sales by 15%.
- Managed logistics for product deliveries ensuring prompt fulfilment of orders.
- Maintained accurate records of sales activities and client interactions.
- Delivered exceptional customer service to ensure repeat business and referrals.
commission agent
Self-emplyed
Dar es salaam, Tanzania
01.2014 - 01.2016
- Developed strong relationships with clients to facilitate successful sales transactions that led to great customer royalty.
- Coordinated logistics for product delivery ensuring timely fulfilment of client orders.
- Implemented effective marketing strategies to enhance brand visibility and attract new clients leading to 20% increase in sales.
- Improved customer trust by establishing open lines of communication and effectively handling enquiries.
- Kept up-to-date with latest industry trends, ensuring relevant advice was given to clients.
- Monitored industry trends to stay informed of competitor strategies and market changes.
- Created and maintained comprehensive records of sales activities and client interactions.
- Provided exceptional customer service to address client inquiries and resolve issues.
- Managed client relationships by providing tailored solutions to meet individual needs.
- Conducted market research to identify emerging trends and opportunities for growth.
- Developed promotional strategies to enhance product visibility and attract new customers.
Personal assistant
Inter-nation Oil Ltd
Kampala , Uganda
01.2012 - 01.2014
- Managed complex scheduling for executives, ensuring timely appointments and efficient use of time.
- Coordinated travel arrangements, including flights, accommodations, and itineraries for business trips.
- Organised meetings and events, preparing agendas and materials to facilitate productive discussions.
- Conducted 4 research and compiled reports, providing valuable insights to support decision-making processes.
- Assisted in 12 project management by tracking deadlines and deliverables, ensuring alignment with strategic goals.
- Maintained confidential information with highest level of discretion, safeguarding sensitive data.
- Liaised with 10 stakeholders, fostering strong relationships and enhancing communication across departments.
Education
BSc (Hons) - International Business Management
Anglia Ruskin University
London 09.2024 -
Level 7 Diploma - Business Development and Administration
Training Qualifications UK
London 01.2023 - 07.2023
Level 5 Diploma - Teaching English as a Foreign Language
Highfield Qualifications
London 07.2022 - 02.2023
Microsoft Certificate - Azure Administrator Associate
Microsoft
London 09.2020 - 03.2021
Skills
- Idea generation/ innovation
- Analytical and critical thinking
- Innovation integration
- Business modelling
- Interpersonal skills
- Business planning
Accomplishments
Top Achiever award
Five star corporate security
Certification
Top achiever Certificate
Languages
English
Fluent
Swahili
Advanced
Freelancing
Since 2023 to date, i have been carrying out business consultancy to start-ups in areas of ideation, business modeling, business plan writing and compliance.
References
References available upon request.
Timeline
BSc (Hons) - International Business Management
Anglia Ruskin University
09.2024 -
Level 7 Diploma - Business Development and Administration
Training Qualifications UK
01.2023 - 07.2023
Level 5 Diploma - Teaching English as a Foreign Language
Highfield Qualifications
07.2022 - 02.2023
Corporate security officer
CIS Security
03.2022 - Current
Machine operator
Gousto
08.2021 - 02.2022
Microsoft Certificate - Azure Administrator Associate
Microsoft
09.2020 - 03.2021
Machine operator
Carpetright
10.2017 - 07.2021
Cab Office Controller
Atlas minicab Ltd
09.2017 - 10.2017
Commission Agent
Self-emplyed
01.2016 - 08.2017
commission agent
Self-emplyed
01.2014 - 01.2016
Personal assistant
Inter-nation Oil Ltd
01.2012 - 01.2014