MAGDALIN KEYA
MAIDENHEAD,United Kingdom
Summary
Looking to leverage my passion and commitment to adult and geriatric patients' well-being to improve clients' quality of life. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
4
4
years of professional experience
Work History
Support Worker
Roselight Health Care Services
07.2023 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
CARE WORKER
EUREKA ENTERPRISE LIMITED
06.2023 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Scheduled and accompanied clients to medical appointments.
Records Management Specialist & PPEs Use Trainer
Bossick Enterprises Limited
01.2023 - 05.2023
- Invoiced government, private sector and health sector clients for completed information requests.
- Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
- Established, improved and reinforced document management systems to handle current and expected requirements.
- Generated targeted correspondence to accompany transmission of outgoing document packages.
- Training on PPE use(Google,Masks,Gloves and Coverall)
- Reviewed document management protocols and user activities against internal records policies and document management standards.
Health Assistant
East Africa Satsang Swaminarayan Clinic
07.2020 - 12.2022
- Vital signs monitoring
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
- Allows and encourages residents to do as much of their own care as possible
- Serves meals to residents in the dining room or apartments and may assist in preparing meals following pre-planned menus
- Encourages residents to eat a proper diet and take adequate fluids while respecting the resident’s right to free choice and records and reports changes in resident’s eating habits to the supervisor
- Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents
- Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures
- Documents medication distribution as applicable, leisure activities, incidents, and observations.
Human Resources Assistant
Eclectics International Limited
07.2019 - 07.2020
- Administered compensation, benefits and performance management systems at direction of supervisor
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Filed paperwork, sorted and delivered mail and maintained office organization
- Screened applicant resumes and coordinated both phone and in-person interviews
- Processed employee termination paperwork at direction of supervisory staff
- Posted positions through approved recruitment channels
- Created and completed personnel action forms for hires, terminations, title changes and terminations
- Converted employee status from temporary to permanent
- Recruited and screened qualified potential employees.
Education
B Com - Human Resources Management
University of Nairobi
Nairobi, KenyaDiploma - Human Resource Management: Human Resources Management
University of Nairobi
Nairobi, Kenya09.2019
CSTF Mandatory Practical modules includes ILS CSTF mandatory and statutory core bundle Care certificate -
ONLINE
SLOUGH03.2023
Licenses & Certifications
02.2023
Skills
- Team worker
- Privacy and confidentiality
- Patient assessment
- Client relationship Management
- Client Documentation
- Progress Documentation
- First Aid and Safety
Timeline
Support Worker
Roselight Health Care Services
07.2023 - Current
CARE WORKER
EUREKA ENTERPRISE LIMITED
06.2023 - Current
Records Management Specialist & PPEs Use Trainer
Bossick Enterprises Limited
01.2023 - 05.2023
Health Assistant
East Africa Satsang Swaminarayan Clinic
07.2020 - 12.2022
Human Resources Assistant
Eclectics International Limited
07.2019 - 07.2020
B Com - Human Resources Management
University of Nairobi
Diploma - Human Resource Management: Human Resources Management
University of Nairobi
CSTF Mandatory Practical modules includes ILS CSTF mandatory and statutory core bundle Care certificate -
ONLINE
Licenses & Certifications
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