Magdalena Wolanin
Letting Inspector / Manager
Bilston,West Midlands
Summary
Highly motivated and organized Estate Letting Agent with 5 years of experience in property management, inspections and client relations. Proven track record in maintaining tenant satisfaction through diligent property inspections, efficient repairs management, and ensuring high standards. Hardworking, adaptable, and flexible, eager to learn new skills and excel both individually and in team settings. Committed to fostering strong relationships with landlords and tenants to help achieve organizational goals.
Work history
Property inspector / manager
Morgan Payne & Knightly
West Bromwich, Sandwell
10.2022 - Current
- Efficient Scheduling: Use a property management software to keep track of repair requests, schedule contractors, and ensure repairs are completed promptly.
- Vendor Relationships: Build strong relationships with reliable contractors and service providers to ensure quick and quality repairs.
- Inventory Management: Use digital tools and checklists to streamline the process of creating and updating inventories. This can include photos and detailed descriptions of the property and its contents.
- Regular Inspections: Schedule regular property inspections to ensure tenants are complying with lease terms and to identify any maintenance issues early.
- Documentation: Document all inspections thoroughly, noting any damages or issues. This can help in disputes over deposit deductions at the end of tenancies.
Branch manager
Masovia Craft Bakery
Smethwick, West Midlands
08.2020 - 10.2022
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Organised regular coaching and training exercises with staff to build motivation.
- Resolved customer complaints quickly and professionally to maintain satisfaction.
- Managed daily operations to ensure smooth running of the branch.
Letting agent
Parker Rose
West Bromwich, West Midlands
03.2017 - 08.2020
- Collected rental payments and issued receipts to maintain accurate and updated records.
- Reviewed tenant applications and conducted established background checks to evaluate rental eligibility.
- Negotiated lease agreements for maximised profitability.
- Organised regular property inspections, maintaining high standards of safety and cleanliness.
Skills
- Great communicator
- Highly disciplined
- Team player
- Computer efficient
- Problem-Solving
- Property inspections
- Landlord relations
- Landlord and tenant issues
- Confident
- Motivated
References
References available upon request.
Languages
Polish
Native
English
Advanced
Timeline
Property inspector / manager - Morgan Payne & Knightly
10.2022 - Current
Branch manager - Masovia Craft Bakery
08.2020 - 10.2022
Letting agent - Parker Rose
03.2017 - 08.2020
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