Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MAGDALENA WLODARCZYK

Belfast,BFS

Summary

Dynamic leader with proven ability to enhance customer satisfaction and drive sales growth. Excelled in employee development, achieving notable increases in team performance. Skilled in product and service knowledge, coupled with exceptional communication abilities, ensured operational excellence and positive client relations. Demonstrated expertise in sales monitoring and employee scheduling, contributing to significant business achievements. Ability to work in group. Problem -solving and conflict resolution.

Strong interpersonal skills.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Subway
03.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Communication skills.
  • Interpersonal skills.
  • Responsibility.
  • Leadership. .
  • Ability to take direction and strong listening skills.
  • Decision-making and problem-solving abilities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.

Studio Photographer

SWEET ANGELS PHOTOGRAPHY
03.2017 - Current
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Facilitated printing of images for client's portfolio.
  • Captured stunning images for variety of projects.
  • Photographed high volume of newborn, families ,birthdays ,weddings, parties portraits.
  • Set-up professional cameras, equipment and accessories in indoor and outdoor locations.
  • Planned photoshoots based on specific client briefs.
  • Captured high-quality photos.
  • Maintained appropriate levels of stock to meet photographic requirements of each individual shoot.
  • Cropped and processed all images, maintaining file specification guidelines.
  • Conducted all photo shoots with calm and professional manner.
  • Knowledge of photography techniques.
  • The ability to use a wide range of cameras and lenses.

Food Service Assistant

Mount Charles Catering
01.2011 - 02.2017
  • Prepared orders on trays for dine-in orders or in bags for takeout orders.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Monitored food preparation and offered feedback on portion size and presentation.
  • Food service assistant.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Preparing food,serving food,cleaning.
  • Supported restaurant closing, restocking items and reporting shortages.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Belfast Metropolitan College
Belfast, United Kingdom
06-2017

Technical of Physiotherapy - Science Education

Medical Vocational Study
Poland -Czestochowa
02-2006

A Level - Mathematics,Polish ,English,History -

High School W.Bieganski
Poland Czestochowa
06-1999

Skills

  • Exceptional customer service
  • Strong interpersonal skills
  • Ability to work in group
  • Problem -solving

Languages

Polish, e
Native language
English
Advanced
C1

Timeline

Assistant Manager

Subway
03.2024 - Current

Studio Photographer

SWEET ANGELS PHOTOGRAPHY
03.2017 - Current

Food Service Assistant

Mount Charles Catering
01.2011 - 02.2017

High School Diploma -

Belfast Metropolitan College

Technical of Physiotherapy - Science Education

Medical Vocational Study

A Level - Mathematics,Polish ,English,History -

High School W.Bieganski

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MAGDALENA WLODARCZYK