Summary
Overview
Work history
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

MAGDALENA SNOPKO

HAMPTON

Summary

A dedicated and organized individual with excellent communication skills, committed to high levels of customer satisfaction, and a positive attitude. Focused on delivering high-quality work and the best results. Possess highly developed interpersonal skills. Empathetic and open to learning new responsibilities. Skilled at providing support, managing tasks, and building relationships with clients skills from 22+ years.

Overview

22
22
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

MAGDA'S CRAFTS

Self employed
London, United Kingdom
02.2019 - Current
  • Designed unique projects, including handmade greeting cards, candles, and soaps.
  • Created handmade products using epoxy resin for market sales.
  • Sold crafted items at various crafts markets to engage customers.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Applied positive customer service approach to increase satisfaction levels.

Cleaning Services

Self employed
London, United Kingdom
07.2014 - 08.2025
  • Completed cleaning projects ensuring high customer satisfaction and loyalty.
  • Performed deep cleaning tasks in various private residences.
  • Provided housekeeping services to maintain cleanliness and organisation.
  • Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
  • Fed and cared for family pets during holiday times.

Caregiver for an Elderly Person

Private Home
London, United Kingdom
09.2021 - 12.2022
  • Executed personal care tasks, including meal assistance and assisted with mobility to ensure safety and to prevent accidents.
  • Assisted service users with bathing, dressing, and toileting tasks to prepare for the day.
  • Fostered trusting relationships with patient through continuous support and quality care.
  • Engaged in discussions about future care with patient and families, demonstrating compassion and active listening.
  • Prepared meals and beverages to exact tastes and dietary requirements.
  • Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy

Assistant Manager, Office Worker

Social Catering
Wroclaw, Poland
07.2003 - 02.2014
  • Coordinated events to enhance community engagement.
  • Developed menus for kindergartens and social care homes, ensuring nutritional standards.
  • Assisted departmental managers in optimising inventory controls for efficiency.
  • Reported on operating income, expenses, and forecasted trends against budgets.

Education

ESOL English Level 2 - English course

RHACC
London, United Kingdom
09.2022 - 07.2025

TQUK Level 2 (RQF) - Social Care

RHACC
London, United Kingdom
02.2023 - 08.2023

Post Graduate Studies Of Business And Administration - Psychology, sociology

Poland
Wroclaw, Poland
09.2004 - 06.2005

A-Levels -

IV Liceum Ogólnokształcące Dla Dorosłych (High School)
Wroclaw, Poland
09.2000 - 06.2004

Skills

  • Ability to communicate between people
  • Good organization of work
  • Friendly attitude towards colleagues
  • Elderly care
  • Inner joy and willingness to help others
  • Problem-solving
  • Calm under pressure
  • Tolerance and understanding
  • Meal preparation

Certification

  • 2025-07 CERTIFICATE ENGLISH LANGUAGE LEVEL 2, Ascentis Level 2 Award in ESOL Skills for Life at Richmond and Hillcroft Adult Community College
  • 2023-08, TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)
  • 2005-06, DIPLOMA Post Graduate Studies Of Business And Administration, Psychology – sociology, Specialist of psychology – sociology, Wroclaw, Poland

Languages

Polish
Native
English
Intermediate

Hobbies and Interests

  • Craft
  • Doing puzzles
  • Dancing
  • Walking and cycling

Timeline

TQUK Level 2 (RQF) - Social Care

RHACC
02.2023 - 08.2023

ESOL English Level 2 - English course

RHACC
09.2022 - 07.2025

Caregiver for an Elderly Person

Private Home
09.2021 - 12.2022

MAGDA'S CRAFTS

Self employed
02.2019 - Current

Cleaning Services

Self employed
07.2014 - 08.2025

Post Graduate Studies Of Business And Administration - Psychology, sociology

Poland
09.2004 - 06.2005

Assistant Manager, Office Worker

Social Catering
07.2003 - 02.2014

A-Levels -

IV Liceum Ogólnokształcące Dla Dorosłych (High School)
09.2000 - 06.2004
MAGDALENA SNOPKO