MAGDALENA SNOPKO
HAMPTON
Summary
A dedicated and organized individual with excellent communication skills, committed to high levels of customer satisfaction, and a positive attitude. Focused on delivering high-quality work and the best results. Possess highly developed interpersonal skills. Empathetic and open to learning new responsibilities. Skilled at providing support, managing tasks, and building relationships with clients skills from 22+ years.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
MAGDA'S CRAFTS
Self employed
London, United Kingdom
02.2019 - Current
- Designed unique projects, including handmade greeting cards, candles, and soaps.
- Created handmade products using epoxy resin for market sales.
- Sold crafted items at various crafts markets to engage customers.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase satisfaction levels.
Cleaning Services
Self employed
London, United Kingdom
07.2014 - 08.2025
- Completed cleaning projects ensuring high customer satisfaction and loyalty.
- Performed deep cleaning tasks in various private residences.
- Provided housekeeping services to maintain cleanliness and organisation.
- Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
- Fed and cared for family pets during holiday times.
Caregiver for an Elderly Person
Private Home
London, United Kingdom
09.2021 - 12.2022
- Executed personal care tasks, including meal assistance and assisted with mobility to ensure safety and to prevent accidents.
- Assisted service users with bathing, dressing, and toileting tasks to prepare for the day.
- Fostered trusting relationships with patient through continuous support and quality care.
- Engaged in discussions about future care with patient and families, demonstrating compassion and active listening.
- Prepared meals and beverages to exact tastes and dietary requirements.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy
Assistant Manager, Office Worker
Social Catering
Wroclaw, Poland
07.2003 - 02.2014
- Coordinated events to enhance community engagement.
- Developed menus for kindergartens and social care homes, ensuring nutritional standards.
- Assisted departmental managers in optimising inventory controls for efficiency.
- Reported on operating income, expenses, and forecasted trends against budgets.
Education
ESOL English Level 2 - English course
RHACC
London, United Kingdom 09.2022 - 07.2025
TQUK Level 2 (RQF) - Social Care
RHACC
London, United Kingdom 02.2023 - 08.2023
Post Graduate Studies Of Business And Administration - Psychology, sociology
Poland
Wroclaw, Poland 09.2004 - 06.2005
A-Levels -
IV Liceum Ogólnokształcące Dla Dorosłych (High School)
Wroclaw, Poland 09.2000 - 06.2004
Skills
- Ability to communicate between people
- Good organization of work
- Friendly attitude towards colleagues
- Elderly care
- Inner joy and willingness to help others
- Problem-solving
- Calm under pressure
- Tolerance and understanding
- Meal preparation
Certification
- 2025-07 CERTIFICATE ENGLISH LANGUAGE LEVEL 2, Ascentis Level 2 Award in ESOL Skills for Life at Richmond and Hillcroft Adult Community College
- 2023-08, TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)
- 2005-06, DIPLOMA Post Graduate Studies Of Business And Administration, Psychology – sociology, Specialist of psychology – sociology, Wroclaw, Poland
Languages
Polish
Native
English
Intermediate
Hobbies and Interests
- Craft
- Doing puzzles
- Dancing
- Walking and cycling
Timeline
TQUK Level 2 (RQF) - Social Care
RHACC
02.2023 - 08.2023
ESOL English Level 2 - English course
RHACC
09.2022 - 07.2025
Caregiver for an Elderly Person
Private Home
09.2021 - 12.2022
MAGDA'S CRAFTS
Self employed
02.2019 - Current
Cleaning Services
Self employed
07.2014 - 08.2025
Post Graduate Studies Of Business And Administration - Psychology, sociology
Poland
09.2004 - 06.2005
Assistant Manager, Office Worker
Social Catering
07.2003 - 02.2014
A-Levels -
IV Liceum Ogólnokształcące Dla Dorosłych (High School)
09.2000 - 06.2004
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