Magdalena Rapala
Rugby
Summary
Highly skilled professional with knowledge in office inventory control, data entry, task management and transportation environment. Demonstrates proficiency in inventory control and shipment tracking, automated systems management, and stock control. Adept at discrepancy resolution, reporting and documentation processes, and staff training. Possesses knowledge of SAP software, strategic problem-solving abilities, and a client service focus. Experienced in logistics coordination, transportation, order processing efficiency, supply chain logistics, and collaboration. Familiar with Transport Management Systems (TMS), Microlise and in MS Office packages. Known for meeting deadlines consistently with a proactive initiative and a positive attitude. Career goal: to leverage skills in a dynamic environment to drive operational excellence.
Overview
11
11
years of professional experience
Work history
Network transport administrator
DHL Supply Chain
Rugby, Warwickshire
04.2024 - Current
- Understood and balanced client and company priorities to achieve overall objectives.
- Trained staff to build results-focused team.
- Introduced mandatory TMS training.
- Facilitated smooth operation by resolving driver issues promptly.
- Kept all company logs and records updated, recording daily details of work performed.
- Communicated with drivers and transport offices to load information and route issues.
- Guaranteed client satisfaction by monitoring road movement and promptly communicating customer delays.
- Maintained regular contact with customers for updates on delivery status.
- Used automatic tracking systems to keep computer system updated with goods movements.
- Instituted a robust feedback system from drivers, leading to continuous process improvement.
- Liaised with customers and other departments to plan timely transportation of goods.
- Constantly met and exceeded on-time delivery targets, alternating route information in line with road conditions.
- Defined KPI targets to maintain solid standards of work in Controllers team.
- Increased customer satisfaction by resolving issues.
- Supported team by demonstrating respect and willingness to help.
- Handled high volume calls to address drivers inquiries and concerns.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Facilitated KPI tracking, collating TMS data to produce daily operational reports for management.
- Used data visualisation tools like Power BI for reporting.
Apprentice Warehouse Operative Level 2
Asda Idc
Lutterworth, Leicestershire
08.2020 - 04.2024
- Passed GCSE functional skills level 2 Maths & English.
- Running picking floor department.
- Participated in daily manager's meetings.
- Learned how the logistics distribution centre works from receiving the goods to sending them to customer.
- Completed related coursework on time and to high standard.
- Ensured safety standards with regular equipment maintenance checks.
- Picked and despatched high-volume orders accurately.
- Followed health and safety guidelines with diligent use of protective gear.
- Prepared items for timely dispatch and safe transportation.
- Consistently arrived at work on time and ready to start immediately.
SAP System Support/ Stock coordinator
Britvic Soft Drinks Ltd
Rugby, Warwickshire
01.2018 - 08.2020
- Reconciled stock counts for complete inventory records.
- Filed accurate paperwork for up-to-date records.
- Estimated needs and requisitioned new stock to meet demand.
- Reported on inventory shortages, audit findings and forecasting needs to inform upper management.
- Resolved discrepancies in inventory with thorough investigations and corrective actions.
- Inspected stock shipments to verify quantities, quality and destination information.
- Facilitated smooth warehouse operations by organising and labelling stock items properly.
- Controlled best before dates to properly utilise stock.
- Documented department SOPs and enforced adherence to procedures to reduce errors
- Investigated missing items, discrepancies and losses.
- Monitored stock levels to reorder replenishments in good time.
- Ensured timely restocking of products, minimising out-of-stock situations in store aisles.
- Compiled counts and prepared documentation for incoming and outgoing stock.
- Shipped 30+ orders each day using SAP Extended Warehouse Management system.
- Participated in planning meetings-providing valuable inputs on feasible timelines and potential challenges.
Extra Responsible
H&M Hennes&Mauritz
Rugby, Warwickshire
03.2014 - 12.2017
- Troubleshooting.
- Mentored and guided employees effectively.
- Entering data into the system MS word.
- Coordinated staff schedules
- Facilitated inter-departmental collaboration
- Creating documents.
- Handled office support and coordinated warehouse tasks
- Managed SAP order creation and coordination
- Coordinated daily tasks to ensure smooth team workflow
- Fostered a positive work culture to boost employee morale.
- Trained new hires and set up mentoring relationships to drive team performance.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Displayed energy and enthusiasm in fast-paced environment.
Education
Level 2 - Maths & English
GCSE
Lutterworth, LeicestershireBachelor (Honours) Graduate - Public Health: Biological Regeneration with Dietetics
University OSW
A-Levels - English-Polish-Biology
High School Poland
Skills
- Office Inventory Control
- File administration
- Data entry and documentation
- SAP software knowledge
- Clerical Staff Supervision
- Client Service Focus
- Positive attitude
- Driving licence
- Order processing
- Time efficiency
- Transport Management Systems (TMS) familiarity
- Microlise
- MS office packages
- Power BI usage
- Team orientated
- Eye for detail
Languages
Polish
Native language
English
Fluent
Polish
Native
Affiliations
- Reading books, Travelling, Beauty, Nature
Timeline
Network transport administrator
DHL Supply Chain
04.2024 - Current
Apprentice Warehouse Operative Level 2
Asda Idc
08.2020 - 04.2024
SAP System Support/ Stock coordinator
Britvic Soft Drinks Ltd
01.2018 - 08.2020
Extra Responsible
H&M Hennes&Mauritz
03.2014 - 12.2017
Level 2 - Maths & English
GCSE
Bachelor (Honours) Graduate - Public Health: Biological Regeneration with Dietetics
University OSW
A-Levels - English-Polish-Biology
High School Poland
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