MAGDALENA PAPARAU
Human Resource/ Office Assistant
London
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work History
Back Office Assistant
KD Security LTD
London
2021.12 - Current
- Fulfilled CRM data entry of costumer orders
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Utilized PlanDay and Xerox regularly to complete job tasks, developing advanced proficiency.
- Organized new employee orientation schedules for new hires.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Coordinated itineraries and scheduled appointments for human resources staff for over 300 employee.
Sales Manager
Davids Bridal UK LTD
London
2019.10 - 2021.11
- Increased monthly sales by 20% through persuasive negotiation expert sales abilities , product knowledge, and customer relations skills .Managed day-to-day retail operations on the shop floor. Provided outstanding customer service, building effective relationships to ascertain needs and recommend suitable products. Managed efficient cash register operations, including scanning items, processing payments and issuing receipts. Developed strong rapport with customers and created positive impression of business, reflected on the most 5 stars reviews brought to the company. Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments. Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends. T racked and evaluated weekly sales figures, developing senior leadership reports for targeted action planning. Created, implemented and conducted employee on boarding and training programmers. Supervised 23 employees, closely monitoring and driving performance to meet sales goals. Maintained and scheduled complex calendars.
Brand Manager
MADI GLAM SRL
IASI
2016.07 - 2019.08
- Compiled product, market and customer data to forecast accurate sales and profit numbers. Developed and implemented favorable pricing structures balancing firm objectives against customer targets. Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach. Managed over 65 customer , planned, implemented and tracked sales and marketing strategies to promote brand products in Romania and abroad. Motivated team members to continuous improvement in promoting and selling target products.
Manufacturing Production Manager
MOLDWAYS SRL
IASI
2000.07 - 2016.07
- Managed materials to keep up with production goals and meet customer demands. Defined manufacturing performance standards and reviewed performance outcomes to set future targets. Created and implemented cost controls and other expense reduction measures. Coordinated closely with quality control regarding products awaiting dispositions. Supervised production schedules, production quality and on time delivery. Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Implemented changes in working conditions, equipment and tools to improve workflow, efficiency and team member safety.
Education
Bachelor of Science - Industrial Design and Business Managment
University Technical "GHEORGHE ASACHI"
IASI, ROMANIA 1993.09 - 1998.08
Skills
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Timeline
Back Office Assistant
KD Security LTD
2021.12 - Current
Sales Manager
Davids Bridal UK LTD
2019.10 - 2021.11
Brand Manager
MADI GLAM SRL
2016.07 - 2019.08
Manufacturing Production Manager
MOLDWAYS SRL
2000.07 - 2016.07
Bachelor of Science - Industrial Design and Business Managment
University Technical "GHEORGHE ASACHI"
1993.09 - 1998.08
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