Magdalena Michalak
London,Middlesex
Summary
Customer-oriented Event Sales Manager with strong history of leading high-performance
teams to meet or exceed objectives. Dedicated and hardworking with internal drive to
deliver excellence. Successful at managing multiple priorities with positive attitude
Committed manager with exceptional leadership, organisational skills and communication
abilities leads high-performing cross-functional teams. Willing to take on greater
responsibilities to meet team and company goals.
Overview
9
9
years of professional experience
Work History
Event Sales Manager
St. Pancras Renaissance Hotel
London , United Kingdom
01.2023 - Current
- Responsible for generic event inbox allocating enquiries amongst team
- Successfully delivered on events and sales within tight deadlines
- Arranged site visits to win business
- Responsible for weekly Groups and Catering strategy calls
- Ownership for management and conversion assigned enquiries
- Strong sales acumen and ability to close deals
- Managed function and groups diary based on business demands
- Prepared sales offers and and negotiated sales contracts
- Trained new starters Events/Sales Executive in sales techniques, hotel systems, selling strategy and panning events
- Worked collaboratively with proactive sales teams to meet individual ad team goal
- Collaborated with internal teams to ensure seamless event execution
- Proactively contact previous clients for future enquiries
Cluster Sales and Events Manager
Marriott International Inc.,
London, United Kingdom
05.2021 - 01.2023
- Negotiated prices, maximised revenue accordingly with hotels business strategy and demands
- Prepared proposals, contracts for clients and coordinating event logistics for all five Marriott properties
- Arranged and carry out hotel site visits
- Managed end to end sales/events groups and meeting planning and execution
- Participated in weekly hotel strategy calls for Groups and Catering
- Ensured cross selling between properties is maintained
- Build and strengthens relationships with existing and new clients to enable future bookings
- Created bespoke packages for clients based on event requirements.
Sales Manager
Marriott International Inc., London Sales Office
London , United Kingdom
12.2018 - 05.2021
- Prepared proposals, contracts for groups and conference department for 12 Marriott Cluster Hotels
- To obtain full knowledge of competitor products to understand market place
- Organised hotels show around promoted hotel and product, collaborated with hotel Sales and Events Department
- Developed future and repeat business contributing to profitability of hotels
- Managed clients accounts
- Maintained professional relationships with clients and stakeholders
- Proactively participated in Fam Trips when required
Groups, Sales and Event Executive
Hilton Heathrow Terminal 4
London
04.2016 - 12.2018
- Received, handled and converted Meetings, Events and Group enquiries
- Planned events in conjunction with client
- Ensured client satisfaction with strong communication and problem-solving skills.
- Presented and Selling available and suitable banquet /event options to company standards
- Arranged and carry out Hotel site visits
- Negotiated space, dates and rates to obtain booking goal while focusing on hotel business demand
- Collaborated efficiently with team members to deliver high-quality events.
Education
Bachelor of Marketing And Advertising - Economics
University of Gdank
Gdansk , Pomerania , Poland 07.2003
Skills
- Event Management
- Problem Solving
- Sales and Event Process
- Decision -Making
- Attention to detail
- Excellent communication skills
- Calm under pressure
- Customer focused
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Hobbies and Interests
I am sociable and energetic individual with great zest for life.Love all things physical including running.On rainy weekends always make time to curl up with a good book and cup of tea. I like cooking for myself or my friends and experimenting with recipes from my travels.
Timeline
Event Sales Manager
St. Pancras Renaissance Hotel
01.2023 - Current
Cluster Sales and Events Manager
Marriott International Inc.,
05.2021 - 01.2023
Sales Manager
Marriott International Inc., London Sales Office
12.2018 - 05.2021
Groups, Sales and Event Executive
Hilton Heathrow Terminal 4
04.2016 - 12.2018
Bachelor of Marketing And Advertising - Economics
University of Gdank
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