Hi, I’m
Magdalena Hojny
Bracknell,United Kingdom
Summary
Dedicated Account Manager with 8 + years of expertise continuously growing sales. Maximizing sales by maintaining consistent communication, whilst supporting with requirements and providing extensive knowledge of product and services offered. Efficiently processing quotes, sales orders , meeting company targets.
In-depth understanding of sales cycle process.
Seeking to work in fast growing company, where I can deploy my creativity and support to meet the objectives and goals of the team I will be working with, while further enhancing my work experience and personal growth.
Overview
8
years of professional experience
Work History
QED - Security and CCTV Distributor, Preston
Regional Sales Manager
2024.02 - 2024.05 (3 months)
Job overview
- Analysed sales reports to identify trends and update strategies.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue, growth by 21% revenue across whole Sales Team vs month prior.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of IT, Security products, CCTV etc.
- Carried out sales visits to current and prospective customers.
- Managed team of staff, driving performance with motivational strategies to exceed sales targets.
- Allocated sales resources based on quarterly KPI targets.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets. Developing their skills, identifying set backs.
- Collected customer and market feedback and reported information to company leadership.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
Comms Centre - Distributor of IT Infrastructure, UK
External Account Manager
2022.11 - 2023.07 (8 months)
Job overview
- Investigated low-performing accounts and adapted strategy to support sales and retention. Won business from customer that was spending in past 20 years with another cabling brand by providing better solution to ongoing nationwide projects.
- Conducted market and competitor analysis to identify growth opportunities. Generated over £2 million pipeline.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities. Working with C-level decision makers across various verticals, NHS, MOD, Government, airports, stadiums, TfL, rail, Contractors, Subcontractors, IT integrators.
- Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives. Generated global opportunities to support customer expansion.
- Oversaw account growth sales activities from inception to contract, driving sales expansion with global outreach.
- Proposed new solutions to meet changing customer needs and objectives to offer added value. Presented more sustainable solution to win tender project with 72km of cable, over £500.000 value.
- Determined client needs to help tailor on-boarding experience and identify cross-selling opportunities. Sold first CCTV to customer £200.000 value, solution presented to leading clothing brand with national reach.
- Developed account growth strategy by identifying opportunities with existing accounts. Expand sales revenue by providing IT cable solutions to European market where end user has 90% of market.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
CMS PLC - Distributor of IT Infrastructure, Bracknell, Berkshire
Account Manager
2021.06 - 2022.11 (1 year & 5 months)
Job overview
- Managing over 100 accounts across public and private sector, including universities,hospitals,Government institutions including MOD,system integrators while helping grow business speaking with C level decision makers.
- Brought in new accounts through successful networking strategies and promotional approaches - increased account base by opening 8 new accounts - boosting sales revenue by 5%. Open account from a phone call that brought £38,000 revenue to the business (average sales order value among all regions £200).
- Maximized profit opportunities by effectively managing time and resources to meet sales objectives, recognized by Key Vendor - Helermann Tyton as top selling person, won £25,000 project by introducing new solution Rapid Net to dormant account.
- Identified lucrative business prospects through cold calling, networking, marketing and database leads, boosting sales revenue from account £49 spent in 2021 into £69,792 in 2022 by securing ongoing big project in London.
- Developed highly profitable pipeline based on multiple sales penetration techniques, over £356,000 worth in active quotes.
- Boosted sales numbers with proactive account servicing and diligent relationship-building, running on 146% on revenue and GP targets.
- Consistently met and exceeded department expectations for productivity and accuracy levels, processed 167 orders comparing to 85 by another team members.
- Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets by 20%.
- Increased several number of dormant accounts, making them spend consistently on weekly basis, secured £16,000 revenue by up-selling tester along with fibre optic cable purchase.
- Developed accurate sales forecasts by analysing sales feedback and wrote reports for senior leadership.
- Identified and analysed key competitors and related products, found a gap where solution can compete offering 25 year warranty on copper connectivity products.
- Boosted client satisfaction ratings by quickly offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
- Proactively identified and solved complex strategy problems that impacted sales management and business direction that helped procurement save money by purchasing copper cable from another source.
- Kept company in compliance with all export standards and international requirements while shipping goods to European countries and Ireland.
CGT Security - Security Shutters Manufacturer, Reading, Berkshire
Internal Sales Manager
2019.08 - 2021.06 (1 year & 10 months)
Job overview
- Increased profitability by developing pipelines utilizing multiple marketing channels and sales strategies.
- Led sales calls with team members to establish sales and customer retention goals.
- Strengthened revenue opportunities by developing sales strategies based on industry trends and competitor analysis.
- Established and maintained productive dialogues across all channels to support product development, continuity and improvement initiatives.
- Collected customer and market feedback and reported information to company leadership.
- Leveraged rapport with key retail account leadership to up-sell vendor partnerships.
- Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements.
- Leveraged trends in customer industries and marketplaces to develop value-added solutions and approaches.
- Developed creative sales and marketing strategies to assist sales team with reaching targets.
- Profiled, targeted and prospected territory within and beyond existing customer base.
- Cultivated long-term relationships with distributors and clients, driving revenue gains to achieve sales objectives and exceed targets.
- Educated customers on available processes and services.
- Liaised with team members to promote public relations strategies.
- Maintained excellent customer relationships by proactively contacting clients.
- Supported external sales team updating ERP CRM and helping sales activities by proactively calling customers.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Provided excellent leadership skills to maintain steady and productive operations.
- Monitored multiple databases to keep track of all company data.
- Utilized practical communications skills to maintain and build positive client relationships.
- Coordinated cost-effective solutions across teams and significantly reducing production errors.
- Coordinated with Main Architect to ensure effective solution for bespoke projects.
Verisure Worldwide Leading Alarm System Company, Egham, Berkshire
Branch / Sales Coordinator
2016.05 - 2019.08 (3 years & 3 months)
Job overview
- Leading and managing large team of staff in specified department within very fast - paced environment.
- Managing and prioritizing varied workload and able to change to react to changing needs of business at short notice.
- Driving innovation and continuous improvement throughout team to ensure each area achieves its objectives.
- Developing, managing and implementing annual business plans, ability to manage relationships across both national and international territories.
- Work closely with sales team to manage internal and external projects to ensure meeting goals and provide excellent service.
- Ensuring all queries are managed in prompt and timely manner.
- Developed marketing and sales strategies based on current consumer and market trends.
- Offered customer-centric solutions in fast-paced environment to achieve high customer satisfaction.
- Provided internal support to elevate sales experience and drive customer satisfaction.
Education
STANFORD UNIVERSITY , Stanford,California
Some College (No Degree) from Creativity and Leadership in Business, Psychology
2015
University of Agriculture , Cracow
Bachelor of Science from Animal Science, Chemistry, Biology
2013
Skills
- Ability to work under deadline pressure and deliver expected results quickly
- KPI, target setting and management
- Efficient knowledge of CRM, ERP System, SAP, Microsoft Office, PowerPoint, Excel etc.
- National account management
- Sales records analysis
- Key account development and management
- Lead generation, new account development
- Sales cycle management , sales forecasting
Personal Information
MANAGEMENT
- I have great abilities to manage efficiently my work time. I work well on my own or as a part of the team. As far as my personal experiences are concerned , they led me to have patience, self- emotion control as well as realize the importance of listening, respecting the opinions of others and the significance of being versatile.
- Being an independent person, I believe that my greatest strengths are the abilities to work under a deadline pressure and deliver the expected results quickly.
SALES
- Positive outlook and curiosity about diversity in community helped me to improve my sales skills. Being exposed to work in different environment with different group of people helped me to understand customer needs and learn how to personalize my approach to improve sales process.
COMMUNICATION
- Working with different group of people helped me to master my interpersonal skills. Holding presentations at the gallery helped me to build my self-confidence and being in control to work under pressure. Working as Sales Coordinator with different departments on daily basis made my communication skills even stronger than before.
LEADERSHIP
- Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently. My current position helped me achieve full potential to coordinate tasks and lead team of over twenty five people.
FULL DRIVING LICENCE
- I have full driving license cat B.
Languages
English
Fluent
Polish
Native
Affiliations
- Sports, meditation, traveling, photography, cooking.
Timeline
Regional Sales Manager
QED - Security and CCTV Distributor
2024.02 - 2024.05 (3 months)
External Account Manager
Comms Centre - Distributor of IT Infrastructure
2022.11 - 2023.07 (8 months)
Account Manager
CMS PLC - Distributor of IT Infrastructure
2021.06 - 2022.11 (1 year & 5 months)
Internal Sales Manager
CGT Security - Security Shutters Manufacturer
2019.08 - 2021.06 (1 year & 10 months)
Branch / Sales Coordinator
Verisure Worldwide Leading Alarm System Company
2016.05 - 2019.08 (3 years & 3 months)
STANFORD UNIVERSITY
Some College (No Degree) from Creativity and Leadership in Business, Psychology
University of Agriculture
Bachelor of Science from Animal Science, Chemistry, Biology
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