Summary
Overview
Work history
Education
Skills
Timeline
Accomplishments
Languages
Generic

MAGDALENA GIERCZYK

Katowice

Summary

Reputation of a Hard working person. An ability to work under pressure such as dealing with different kinds of issues. Achieves company goals through exceptional planning and prioritisation. Being open to gain more experience and knowledge. Thank You for Your time, consideration and forthcoming response

Overview

5
5
years of professional experience
1
1
Certification

Work history

Services

Asda
Manchester
06.2022 - Current
  • Responding to customer queries via Telephone, in person
  • Taking ownership for resolving queries and complaints received
  • Provide excellent levels of customer service at all times
  • Dealing with payments, refunds and returns
  • Attention to details.

Customer service

Heavenly Desserts
Bolton
02.2020 - 05.2021
  • Bookings and telephone calls
  • Delivering exceptional service by greeting and serving customers in timely, friendly manner
  • Checked in with customers and met guests expectations
  • Trained new staff to deliver quality service and uphold brand standards
  • Handling customer complaints.

Customer Service

Cafe Nero
Bolton
04.2019 - 09.2019
  • Produced high-volume orders quickly and accurately, meeting customer demand
  • Providing excellent customer service
  • Selling products to customer needs

Education

Lecha Badkowskiego

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NCFE

Skills

  • Adaptability
  • Fast Learning
  • Organizational
  • Team work
  • Interpersonal

Timeline

Services

Asda
06.2022 - Current

Customer service

Heavenly Desserts
02.2020 - 05.2021

Customer Service

Cafe Nero
04.2019 - 09.2019

Lecha Badkowskiego

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NCFE

Accomplishments

  • NCFE / Lean Organisation Techniques in business
  • NCFE / Business Improvement tools and techniques
  • NCFE / Working in business teams
  • MAPAL / Customer Service
  • MAPAL / Health and Safety

Languages

English
Polish

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MAGDALENA GIERCZYK