Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Accomplishments
References
Timeline
Generic
Magdalena Belicka

Magdalena Belicka

Liverpool,UK

Summary

A seasoned professional with extensive expertise in safeguarding and protection, learning and development strategy, and diversity, equity, and inclusion (DEI). Demonstrates proficiency in wellbeing and mental health initiatives, stakeholder engagement, project and change management, and data-driven learning evaluation. Skilled in digital learning platforms (LMS), HR policies, employment law, regulatory compliance both in the UK and overseas. Adept at coaching and mentoring, leadership development, apprenticeship planning, employee relations management, blended learning design, conflict resolution capability. Excels in presentation facilitation skills, performance management systems, talent management across sectors such as logistics, retail, education. Committed to fostering culture behavioural change initiatives while advocating emotional resilience wellbeing. Career goals include driving continuous improvement feedback systems through innovative LMS implementation rollouts.

Overview

16
16
years of professional experience

Work history

HR & Learning & Development Projects Advisor

L22 Consulting Ltd
Liverpool, UK
09.2017 - 05.2025
  • Deliver bespoke HR and organisational development consultancy across logistics, education, charity, and retail sectors, supporting small and medium enterprises to improve people practices and business outcomes.
  • Design and deliver learning and development programmes aligned with client business objectives, covering leadership development, diversity & inclusion, mental health awareness, safeguarding, and performance management.
  • Provide strategic HR advice to managers and senior leaders on employee relations, grievance management, disciplinary procedures, and policy development, ensuring compliance with employment law and sector-specific regulations.
  • Lead on succession planning, talent management projects, apprenticeship scheme design, and the implementation of effective performance management systems for growing organisations.
  • Oversee the creation and ongoing delivery of safeguarding training and advisory services, including awareness workshops and safeguarding policy reviews, for education providers and community-based organisations.
  • Conduct research into emerging people management and safeguarding trends, ensuring all training and consultancy services remain current, inclusive, and evidence-based.
  • Advocate for ethical business and finance practices, embedding trust and transparent communication among client leadership teams and stakeholders.
  • Developed and implemented a continuous feedback system to capture client and learner insights, driving service improvement and measurable business impact.
  • Provide estate planning and legal process advisory support to select clients, ensuring sensitive, confidential handling of complex personal affairs.
  • Maintain up-to-date knowledge of market trends, employment law changes, and safeguarding frameworks, delivering proactive advice and training tailored to clients' evolving needs.

Freelance Yoga & Wellbeing Instructor

Freelance
04.2016 - 05.2025
  • Designed and delivered inclusive, trauma-aware yoga and mindfulness sessions for diverse participants.
  • Created bespoke wellbeing programmes promoting physical health and emotional resilience.
  • Integrated safeguarding best practices into all sessions to ensure participant safety.
  • Collaborated with local charities to support vulnerable community groups effectively.
  • Fostered positive learning environments through interactive teaching methods.
  • Implemented various strategies to accommodate diverse learning styles in classrooms.
  • Maintained regular communication with parents regarding pupil progress and achievements.
  • Utilised technology to enhance engagement and facilitate effective instruction.

National HR & L&D Manager

Starbucks UK
02.2015 - 09.2017
  • Led end-to-end learning initiatives across 400 UK retail sites, supporting over 5,000 employees with professional development, compliance training, and wellbeing-focused learning interventions.
  • Redesigned and modernised training content to support blended learning delivery (face-to-face, eLearning, and virtual workshops), improving accessibility, learner engagement, and measurable outcomes.
  • Spearheaded the implementation of a new Learning Management System (LMS), overseeing content migration, stakeholder training, and internal communications, resulting in a 30% uplift in employee training completion rates within 12 months.
  • Collaborated closely with HR, Operations, and EDI teams to ensure learning materials promoted diversity, equity, inclusion, and wellbeing principles across all training streams.
  • Developed leadership pathways and succession planning initiatives for store managers and regional leaders, contributing to a 20% internal promotion rate increase.
  • Provided coaching and support for line managers on performance management, conflict resolution, and employee relations, embedding a culture of continuous learning and psychological safety.

Training Specialist, Business Alliance

Starbucks UK
02.2013 - 02.2015
  • Identified organizational training needs across UK and EMEA regions, developing frameworks for learning ROI.
  • Provided bespoke learning solutions and guidance to franchise and licensed partners.
  • Delivered inclusive blended training programs with measurable impact on business outcomes.

Employee Relations & HR Advisor

Starbucks UK
07.2012 - 02.2013
  • Fostered a fair, respectful, and diverse work environment through employee performance support and ER case management.
  • Supported complex cases including tribunal proceedings, promoting positive resolutions.

Learning & Development Coordinator

Starbucks UK
07.2011 - 07.2012
  • Coordinated UK-wide training schedules and facilitator development for over 600 stores.
  • Managed training budgets and ensured high ROI through effective program delivery.

HR Store Manager

Starbucks UK
11.2009 - 07.2011
  • Served as HR lead for 14 stores and 140 employees, handling disciplinary, grievance, and performance management.
  • Implemented succession planning and strategic HR initiatives across multiple locations.

Education

Certificate in Coaching -

Coaching Academy of London

M.A. in Teaching - undefined

University of Kazimierz Wielki

Certificate in Psychometrics - undefined

Thomas International Ltd

Level 5 Award in Human Resources - undefined

CIPD

Level 2 Counselling - undefined

RASA Merseyside

Skills

  • Safeguarding & Protection (Adults & Children)
  • Learning & Development Strategy, E-learning & LMS Implementation
  • Diversity, Equity & Inclusion (DEI) & Wellbeing Initiatives
  • Coaching, Mentoring & Leadership Development
  • HR Policies, Employment Law & Employee Relations
  • Conflict Resolution & Performance Management
  • Project, Change Management & Stakeholder Engagement
  • Apprenticeship, Succession Planning & Talent Management
  • Presentation, Facilitation & Culture Change
  • Cross-Sector HR Development (Logistics, Retail, Education)
  • Emotional Resilience & Wellbeing Advocacy

Custom

  • Lead design and delivery of training aligned with safeguarding, diversity, and wellbeing frameworks for clients in logistics, education, and retail.
  • Advise senior management teams on HR policies, grievance handling, and regulatory compliance, enhancing organisational safeguarding culture.
  • Develop blended learning content, virtual workshops, and tailored coaching sessions that embed person-centred safeguarding practices.
  • Collaborate with cross-functional teams to evaluate training impact through feedback and data, continuously improving programme effectiveness.
  • Provide hands-on support with apprenticeships, succession planning, and performance management to drive employee development and retention.

Affiliations

  • People-focused and community-minded, I enjoy connecting with others and fostering positive relationships. A passionate nature lover and animal enthusiast, I find balance through countryside walks, swimming, and exploring new places. I'm also a keen reader and music lover, always curious to discover inspiring stories, both in books and through meaningful conversations.

Accomplishments

    While I'm grateful for my formal qualifications and work awards, what truly means the most to me is being the best mum, friend, coworker, and partner I can be every day. I take pride in the small, often unseen victories—overcoming personal challenges, lifting others up, and bringing kindness, support, and dedication into all my relationships and work. These moments define my real success and fuel my passion to make a positive difference.

References

References available upon request.

Timeline

HR & Learning & Development Projects Advisor

L22 Consulting Ltd
09.2017 - 05.2025

Freelance Yoga & Wellbeing Instructor

Freelance
04.2016 - 05.2025

National HR & L&D Manager

Starbucks UK
02.2015 - 09.2017

Training Specialist, Business Alliance

Starbucks UK
02.2013 - 02.2015

Employee Relations & HR Advisor

Starbucks UK
07.2012 - 02.2013

Learning & Development Coordinator

Starbucks UK
07.2011 - 07.2012

HR Store Manager

Starbucks UK
11.2009 - 07.2011

M.A. in Teaching - undefined

University of Kazimierz Wielki

Certificate in Psychometrics - undefined

Thomas International Ltd

Level 5 Award in Human Resources - undefined

CIPD

Level 2 Counselling - undefined

RASA Merseyside

Certificate in Coaching -

Coaching Academy of London
Magdalena Belicka