Magdalena Bakiewicz
Cardiff
Summary
Experienced aerospace technician with strong skills in troubleshooting, quality control, and interpreting complex engineering drawings, specializing in aircraft components. Proven ability to deliver precise, high-quality workmanship while adhering to strict safety and industry standards. Dedicated to contributing to innovative aerospace manufacturing teams by promoting reliability, efficiency, and effective collaboration.
Overview
9
9
years of professional experience
Work history
Technical Improvement Engineer
Poeton
Cardiff, South Glamorgan
05.2024 - Current
- Acted as a key point of contact for customer communications, providing technical support via phone and email, ensuring clarity, responsiveness, and high customer satisfaction.
- Conducted in-depth root cause analyses on returned components, compiling findings into comprehensive reports to inform corrective and preventive action plans.
- Drafted and completed Corrective Action Reports (CARs), 8D problem-solving documents, and other quality documentation to support continuous improvement initiatives and compliance with industry standards.
- Accurately interpret complex engineering drawings and specifications from various aerospace clients, ensuring precise understanding of dimensions, tolerances, and masking requirements.
- Collaborated with production to resolve shop floor queries, offering real-time technical guidance and ensuring consistent quality output.
- Supported training and development of new staff by sharing technical knowledge, best practices, and troubleshooting methods.
Operator / Inspector
Poeton
Cardiff, South Glamorgan
05.2018 - 05.2024
- Perform advanced masking operations on aircraft components to safeguard critical surfaces during processes such as anodizing, painting, or chemical treatment.
- Apply part marking to ensure full traceability and compliance with customer and regulatory requirements.
- Conduct paint touch-ups to correct minor surface imperfections, delivering high-quality, blemish-free finish in line with aerospace visual standards.
- Carry out detailed inspections on incoming, in-process, and finished components to detect defects early, ensuring conformance and preventing quality issues.
- Operate efficiently in deadline-driven production environment, consistently meeting targets while maintaining attention to detail and product integrity.
- Skilled in reading and interpreting detailed aerospace engineering drawings, ensuring accurate identification of critical areas for masking and processing.
Process Operator
Huntleigh Healthcare
Cardiff, South Glamorgan
08.2020 - 04.2022
- Maintained a clean, organized, and hazard-free work environment through regular sanitation and adherence to workplace safety protocols.
- Cross-trained across multiple production stations, providing flexible support to meet dynamic operational needs and reduce downtime.
- Conducted functional and quality tests on finished products to ensure full compliance with company and customer specifications.
- Performed water and acoustic (noise) testing on a variety of probes, accurately identifying defects or inconsistencies in performance.
- Carried out soldering of electronic components and circuit boards with precision, ensuring clean joints and electrical integrity.
Food and beverage assistant
St. David’s Hotel
Cardiff, South Glamorgan
06.2016 - 10.2017
- Adhered to strict health, hygiene, and safety standards while handling food, cleaning surfaces, and maintaining a sanitary dining environment.
- Delivered meals and beverages with professionalism and attention to detail, ensuring consistent presentation and high service standards.
- Maintained clear, efficient communication with kitchen staff and front-of-house team to support smooth and timely service operations.
- Supported kitchen operations through food preparation, plating assistance, and dishwashing, contributing to overall kitchen efficiency.
- Provided exceptional customer service by offering friendly, attentive, and knowledgeable support throughout the dining experience.
- Actively listened to customer concerns and collaborated with kitchen or management staff to resolve issues promptly and professionally.
Education
A-Levels - Languages, Art & Design
St David’s College
Cardiff, United KingdomSkills
- Troubleshooting: Root Cause Analysis, 5 Whys, 8D reporting
- Engineering drawing interpretation (aerospace/technical)
- Microsoft Office and DNA system
- Strong communication and teamwork
- Health & safety compliance
- High attention to detail and quality
- Independent and collaborative work style
- Time management and meeting deadlines
Languages
Polish
Native
English
Fluent
Italian
Fluent
Spanish
Elementary
Courses
Lean Six Sigma training.
Excel Beginners Course.
Institute of Materials Finishing Foundation Course - (ongoing - exam date 17/06/2025).
Timeline
Technical Improvement Engineer
Poeton
05.2024 - Current
Process Operator
Huntleigh Healthcare
08.2020 - 04.2022
Operator / Inspector
Poeton
05.2018 - 05.2024
Food and beverage assistant
St. David’s Hotel
06.2016 - 10.2017
A-Levels - Languages, Art & Design
St David’s College
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