Magda Ibrahim
Support Worker (Young People in Care)
London ,United Kingdom
Summary
A highly skilled professional with a strong background in customer service, known for being calm under pressure and possessing excellent problem-solving abilities. Fluent in both English and Arabic, with exceptional communication and public speaking skills. Demonstrates leadership and team-building capabilities, along with a thorough understanding of policy and procedures.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working young people support worker ,and nursery practitioner with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Reliable private support worker and nursery practitioner with health care and nurseries industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
13
13
years of professional experience
Work history
Private supported living
Optima shine care
London, City of London
04.2025 - Current
- Supported daily living skills training which increased client self-sufficiency.
- Assisted with mobility issues enabling easier movement around the home.
- Helped achieve patient independence through guided tasks and activities.
- Participated in regular team meetings, enhancing quality of care provided.
- Administered medication according to schedule, promoting optimal health outcomes.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Prepared nutritious meals that met special dietary needs of clients.
- Provided transportation for medical appointments, ensuring timely arrival.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Actively listened to client concerns thus creating a comforting environment.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
Support care worker
tender
London, City of London
01.2023 - 12.2023
- Helped organise engaging recreational activities to enhance the social skills of patients.
- Enhanced patient comfort by promptly responding to requests or concerns.
- Developed personalised care plans in consultation with health professionals tailoring service provision according to individual needs.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Maintained a clean, safe environment for patients' comfort and safety.
Home health care assistant
grange care home
london , london
09.2018 - 07.2020
- Participated in physical therapy sessions; promoted faster recovery time.
- Communicated regularly with family members regarding patient progress, fostered transparent care process.
- Coordinated appointments with doctors, facilitated streamlined healthcare delivery.
- Worked closely with other healthcare professionals like nurses or therapists for effective care coordination.
- Monitored patient vital signs, reported changes to healthcare professionals.
Health care assistant
uk care
City of London, london
02.2016 - 09.2018
- Enhanced healing process by changing wound dressings regularly.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
Community care worker
avant health care
london , london
02.2016 - 03.2017
- Enhanced patient comfort by providing personal care services, including bathing and grooming.
- Ensured medication administration for optimal health outcome.
- Monitored vital signs regularly; maintained accurate records for doctor's reference during appointments.
- Responded promptly to emergencies, ensured patient safety.
- Assisted patients with daily living activities for increased independence.
- Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
Nursery assistant
hugs and giggles
london, london
02.2012 - 03.2017
- Created engaging play scenarios to encourage imaginative thinking amongst children.
- Promoted language development through storytelling sessions nurturing communication skills.
- Ensured quality childcare by following safety regulations strictly.
- Supported special needs children individually enhancing inclusivity within the setting.
- Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
Education
BSc(Hons)Health and social care with foundation y - Health and social care
Anglia Ruskin University
London 01.2025 -
Diploma of Higher Education - Child care
Acton college
City of London 09.2014 - 06.2015
Child care level 2 - Child care
Acton college
London 09.2012 - 06.2013
Child care level 1 - Child care
Acton college
London 09.2010 - 06.2011
First aid level 2 - First aid
Acton college
London 10.2013 - 11.2013
City and Guilds level2 - Personal development
Greenford community centre
London 09.2012 - 06.2013
Food hygiene level 2 Safer food handler qualifi - food hygiene
Acton college
London 09.2011 - 06.2012
ESOL level 1,2 - English language
Greenford community centre
London 09.2000 - 06.2001
Basic level with cridit - food safety
Acton college
London 09.1999 - 06.2000
Skills
- Calm under pressure
- Problem-solving
- Communication skills Capable of speaking English and fluent Arabic
- Public speaking
- Strong Customer Services background
- Team building
- Leadership
Working knowledge of policy and procedures for work
Timeline
Private supported living
Optima shine care
04.2025 - Current
BSc(Hons)Health and social care with foundation y - Health and social care
Anglia Ruskin University
01.2025 -
Support care worker
tender
01.2023 - 12.2023
Home health care assistant
grange care home
09.2018 - 07.2020
Health care assistant
uk care
02.2016 - 09.2018
Community care worker
avant health care
02.2016 - 03.2017
Diploma of Higher Education - Child care
Acton college
09.2014 - 06.2015
First aid level 2 - First aid
Acton college
10.2013 - 11.2013
Child care level 2 - Child care
Acton college
09.2012 - 06.2013
City and Guilds level2 - Personal development
Greenford community centre
09.2012 - 06.2013
Nursery assistant
hugs and giggles
02.2012 - 03.2017
Food hygiene level 2 Safer food handler qualifi - food hygiene
Acton college
09.2011 - 06.2012
Child care level 1 - Child care
Acton college
09.2010 - 06.2011
ESOL level 1,2 - English language
Greenford community centre
09.2000 - 06.2001
Basic level with cridit - food safety
Acton college
09.1999 - 06.2000
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