Mafuta Sam

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills - ability to reason and defuse challenging situations.
• Excellent work ethics, able to make independent decisions for the right outcome.
• Reliable - Excellent time keeping.
• Willing to work extra hours when required.

• Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
• Streamlined the administration of exams by efficiently organizing testing materials and maintaining detailed records.
• Supported student wellbeing during exams by addressing concerns and providing appropriate guidance as needed.
• Improved exam security by implementing strict invigilation procedures and monitoring student behavior.
• Located materials and online resources by demonstrating use of equipment and software.
• Directed, coordinated and evaluated activities of personnel and support staff engaged in administering academic departments or alumni organizations.
• Used integrated library system to check library materials in and out.
• Directed scholarship, fellowship and loan programs, selecting recipients and distributing aid.
• Followed established guidelines in allowing fine waivers and issuing library cards.
• Managed circulation services and front desk activities to render excellent service to library patrons.
• Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
• Performed shelf reading to monitor accurate placement of materials.
• Provided assistance to faculty and staff by teaching classes, conducting orientation programs, and issuing transcripts.
• Explained library rules, policies and procedures to resolve patron issues.
• Delivered customer service to library patrons in-person, by telephone or electronically.
• Developed bulletin boards and displays and used other marketing skills to promote library programs and materials.
• Handled cash transactions and maintained sales and payments records accurately.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Assisted with onboarding new clients and securing paperwork completion.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
• Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.
• Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
• Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
• Learned and adapted quickly to new technology and software applications.

* Identified appropriate Health & Social Care work placements for students.

* Facilitated the completion of relevant paperwork, such as DBS applications.

* Sort suitable placements and carried out health and safety checks.

*Excellent communication with parents/guardians, work colleagues, provider services, students and other professional services.

*Conducting student observations and report writing.

* Handling complaints & attending meetings.

* Working to deadlines, ensuring reports were uploaded in a timely manner for Ucas.

* Travelling to placements in different locations.