Service-focused hospitality professional ready to help others and meet customer needs. Understands kitchen processes, food service standards and safety requirements. Organised, dependable and successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Prevented food contamination, verifying items were maintained at correct temperature and freshness.
• Operated cash point as required, handling and recording payments.
• Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
• Measured, assembled and portioned food components with precision, following food prep sheets.
• Observed health and hygiene standards to minimise food contamination.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Applied positive customer service approach to increase satisfaction levels.
• Displayed energy and enthusiasm in fast-paced environment.
• Completed duties to deliver on targets with accuracy and efficiency.
• Followed recipes precisely to deliver first-class meal quality and consistency.
• Communicated closely with service teams to fully understand special orders.
• Cultivated relaxed kitchen atmosphere, staying calm in high pressure situations.
• Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
• Verified proper portion sizes and consistently attained high food quality standards.
• Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
• Collaborated with kitchen team to deliver fast and accurate orders with delicious food.