Maduka Ugwu
Hatfield,Hertfordshire
Summary
Compassionate healthcare assistant with extensive experience in supporting adults and older individuals in mental health settings, and care homes. Proficient in personal care, safeguarding, documentation, de-escalation, and infection control, ensuring high-quality, person-centred care. Currently pursuing an MSc in mental health nursing, enhancing clinical knowledge and communication skills. Recognized for professionalism and ability to maintain composure under pressure while promoting dignity and independence.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Student nurse (Forensic & Learning Disability)
NHS Foundation Trust
Hertford, Hertfordshire
2026.02 - Current
- Collaborate with multidisciplinary teams to ensure safe and therapeutic care for service users.
- Assist patients with meals, hydration, and nutritional monitoring.
- Provide emotional support to individuals facing distress, confusion, or behavioural challenges.
- Observe and record changes in mood, behaviour, and physical health, escalating concerns as necessary.
- Engage service users in therapeutic and social activities to help reduce isolation.
- Implement de-escalation techniques and trauma-informed approaches to manage challenging behaviours safely.
Health care assistant
Matrix Staffing Solution
Hatfield, Hertfordshire
2025.10 - Current
- Support residents with personal care, including meals, continence, mobility, and daily living activities according to individual care plans.
- Assist with safe transfers, repositioning, and mobility using hoists and other equipment.
- Provide emotional reassurance and companionship to enhance well-being.
- Maintain accurate documentation using person-centred software (PCS).
- Monitor and report changes in physical or emotional condition to nurse or senior staff.
- Uphold infection control, safeguarding, and health and safety standards at all times.
Student nurse ( Male Acute Ward)
NHS Foundation Trust
Hertford, Hertfordshire
2025.11 - 2025.12
- Supported daily care and assistance for service users in mental health environments.
- Engaged in multidisciplinary team handovers and contributed to care discussions.
- Enhanced infection prevention and control with evidence-based practices.
- Observed charge nurses during medication rounds and clinical assessments.
- Participated in training sessions to enhance clinical and communication skills.
Education
Master of Science - Mental Health Nursing
University of Hertfordshire
Hatfield 2025.09 -
Bachelor of Science - Pharmacy
University of Nigeria
Nigeria 2018.09 - 2023.08
Skills
- Personal care and daily living support
- Safeguarding and risk management
- Mental health support and de-escalation
- Observation reporting and documentation
- Infection prevention and control
- Effective communication and teamwork
- Empathy, patience, and resilience
- Time management and pressure handling
- Nutrition, hydration, and fluid balance
- Emotional support and therapeutic communication
- Person-centred care planning support
- Proficient in Microsoft Office applications
Certification
· Care certificate
· Basic Life Support
· Fire Safety Level 1
· Manual Handling Training
· Adult Resuscitation Level 2
· Data Security Awareness Level 1
· Infection Prevention and Control Level 2
COSHH Awareness
Safeguarding (Adult & Children)
References
References available upon request.
Timeline
Student nurse (Forensic & Learning Disability)
NHS Foundation Trust
2026.02 - Current
Student nurse ( Male Acute Ward)
NHS Foundation Trust
2025.11 - 2025.12
Health care assistant
Matrix Staffing Solution
2025.10 - Current
Master of Science - Mental Health Nursing
University of Hertfordshire
2025.09 -
Bachelor of Science - Pharmacy
University of Nigeria
2018.09 - 2023.08