Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic

Madu Okwuchi

Leicester,Leicestershire

Summary

Dedicated and compassionate mental health nurse with exceptional leadership, organizational skills, and strong communication abilities. Proven track record of leading high-performing, cross-functional teams to deliver quality care and support for individuals facing mental health challenges. Adept at managing patient care, coordinating treatment plans, and fostering a collaborative environment that promotes well-being and recovery. Committed to driving positive outcomes and enhancing operational efficiency while prioritizing compassionate patient-centred care. Eager to contribute expertise in mental health nursing to support the holistic development and recovery of patients.

Overview

10
10
years of professional experience

Work history

Security officer

Man Commercial Protection Ltd
Loughborough , England, UK
06.2016 - Current
  • Supervising visitor sign-in process meticulously; ensuring accurate record keeping.
  • Responding quickly to any disturbances or incidents on site whilst maintaining professional calmness.
  • Conducting risk assessments, Health and Safety procedures, First Aid management, routine inspections of fire extinguishers, maintaining readiness for emergencies.

Assistant manager

Farmfoods Limited
Corby, England, UK
05.2015 - 05.2016
  • Collaborated with the manager to achieve organisational goals.
  • Managed over 2000 customers calls per day, and increased sales by 3%".
  • Boosted team morale through effective communication and feedback systems.
  • Facilitated conflict resolution among employees, promoting a harmonious work environment.
  • Achieved higher productivity with rigorous time management strategies.
  • Addressed customer complaints promptly, improving customer satisfaction levels.
  • Supervised team members for optimal task completion and managed daily operations for smooth running of the store.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.

Education

Master of Science - Mental Health Nursing

University of Nottingham
Nottingham
09.2025

NVQ Level 3 - Cyber Security

Bridgwater and Taunton College
Bridgwater
08.2024

Master of Business Administration - Business and Economics

Loughborough University
Loughborough
09.2020

Master of Science - Pharmaceutical Biotechnology

De Montfort University
Leicester
09.2017

Skills

Clinical Skills

Patient Assessment: Ability to conduct comprehensive mental health assessments to evaluate patient needs

Psychiatric Interventions: Proficiency in applying evidence-based therapeutic techniques, such as Cognitive Behavioural Therapy (CBT) and Dialectical Behaviour Therapy (DBT)

Medication Management: Knowledge of psychotropic medications, their effects, and side effects, along with experience in medication administration and monitoring

Crisis Intervention: Skills in managing acute situations and implementing de-escalation techniques effectively

Communication Skills

Active Listening: Strong ability to listen empathetically to patients, understanding their concerns and feelings

Therapeutic Communication: Proficiency in establishing rapport with patients and facilitating open dialogue

Documentation: Experience in maintaining accurate patient records and writing clinical reports

Interpersonal Skills

Empathy and Compassion: Ability to provide emotional support and understand patients' perspectives

Team Collaboration: Experience working effectively within multidisciplinary teams to coordinate care

Cultural Competence: Understanding of and sensitivity to diverse backgrounds and the impact on mental health

Organizational Skills

Time Management: Effectively prioritize tasks and manage time in dynamic healthcare environment

Care Planning: Skills in developing and implementing individualized care plans in collaboration with patients and healthcare teams

Problem-Solving Skills

Critical Thinking: Ability to analyze situations, identify problems, and develop appropriate solutions

Adaptability: Flexibility in adjusting care approaches based on patient needs and situational changes

Technical Skills

Electronic Health Records (EHR): Familiarity with healthcare technology systems for documentation and patient management

Assessment Tools: Knowledge of mental health assessment tools and diagnostic criteria (eg, DSM-5)

Continuing Education

Professional Development: Commitment to ongoing education and training in mental health best practices and emerging therapies

Supervision and Mentorship: Experience in supporting junior staff or students in their professional growth

Leadership Skills

Advocacy: Ability to advocate for patients’ rights and needs within the healthcare system

Conflict Resolution: Skills in mediating conflicts that may arise among patients or team members

Interests


Volunteering: Engaging in community service or volunteering at mental health organizations demonstrates your dedication to helping others and your understanding of mental health issues

Mindfulness and Meditation: Practicing mindfulness, meditation, or yoga can illustrate your awareness of mental health and self-care techniques, both for yourself and your future patients

Reading: Focusing on topics related to psychology, mental health, self-help literature, or even novels that explore emotional and mental health narratives can highlight your commitment to continuous learning in the field

Art and Creative Expression: Involvement in activities such as painting, drawing, or crafting can showcase your appreciation for creative therapies, which can be beneficial in mental health settings

Fitness Activities: Participating in physical activities, such as running, hiking, or team sports, reflects your understanding of the connection between physical health and mental well-being

Cooking or Nutrition: Interest in cooking or nutrition can demonstrate your understanding of the role of diet in mental health and wellness

Listening to Music or Playing an Instrument: Music has therapeutic benefits, and being involved in musical activities can show your appreciation for alternative forms of therapy

Writing or Blogging: If you write about mental health topics or personal experiences, it showcases your communication skills and passion for mental health advocacy

Timeline

Security officer

Man Commercial Protection Ltd
06.2016 - Current

Assistant manager

Farmfoods Limited
05.2015 - 05.2016

Master of Science - Mental Health Nursing

University of Nottingham

NVQ Level 3 - Cyber Security

Bridgwater and Taunton College

Master of Business Administration - Business and Economics

Loughborough University

Master of Science - Pharmaceutical Biotechnology

De Montfort University
Madu Okwuchi