Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

MADONA ROMAN MICHEAL ANTONY

Livingston,West Lothian

Summary

Reliable and detail-oriented Pharmacy Support Worker with a strong commitment to delivering high-quality patient care and supporting efficient pharmacy operations. Skilled in dispensing support, stock control, and customer service within fast-paced clinical or community pharmacy environments. Confident using pharmacy IT systems, maintaining accurate records, and working collaboratively with pharmacists and healthcare teams. Known for a professional and compassionate approach, strong organisational skills, and a clear understanding of confidentiality, health and safety standards, and NHS procedures. Eager to contribute to a team that prioritises patient wellbeing and operational excellence.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Pharmacy Support worker

Victoria Road Pharmacy
Swindon, Wiltshire
07.2023 - 08.2025
  • Assisted pharmacists in the preparation, labelling, and dispensing of medications under supervision.
  • Maintained accurate patient records and ensured correct documentation of medication transactions.
  • Managed stock levels by ordering, receiving, and storing pharmaceutical supplies in accordance with safety protocols.
  • Handled customer service duties, including answering queries, collecting prescriptions, and providing clear advice on over-the-counter products (under pharmacist guidance).
  • Ensured cleanliness and organization of the dispensary and storage areas, following strict hygiene and safety standards.
  • Operated pharmacy IT systems to input prescriptions, check inventory, and generate reports as required.
  • Liaised with healthcare professionals to support prescription processing and ensure timely patient care.
  • Followed all legal and ethical guidelines in handling medications, patient information, and controlled substances.
  • Supported training of new staff and participated in continuous professional development activities.

Support Worker

Saracen care
Swindon, Wiltshire
05.2022 - 07.2023
  • Providing emotional and behavioural support.
  • Supporting and monitoring the health care needs of the people.
  • Delivering individual support plans.
  • Supporting the learning of new skills or gaining employment.
  • Helping the people to access community facilities and be included in community groups.
  • Working with other professionals, such as doctors and therapists, to ensure consistency of support.
  • Analysing an individual’s needs and drawing up a focused support plan.
  • Assisting in administering medication.
  • Providing direct care including bathing, dressing, toileting and assisting with mobility, all in accordance with internal guidelines.
  • Ensuring that all health and safety requirements are met, conducting risk assessments and implementing management plans.

Relief Passenger Assistant

Swindon Borough Council
Swindon, Wiltshire
02.2018 - 09.2022
  • Responsible for ensuring the safe transportation of passengers on journeys provided by the Council to schools, colleges, and other establishments as authorized.
  • To operate a continually effective daily transport service for Swindon Borough Council
  • To ensure the safe delivery of passengers is achieved to a high standard.
  • Securing wheelchairs and baggage before a journey begins
  • Assisting passengers while the vehicle is moving
  • Accompanying passengers after their journey, where necessary

Teaching Assistant (Reception Class)

St Patrick's R C Primary School – Cardiff
Cardiff, Vale of Glamorgan
10.2015 - 06.2016
  • Acting as a support to the teacher when working in a group setting. Working under the supervision and guidance of senior teaching staff in a busy and exciting school.
  • Assisting the teacher in the management of pupils and the classroom.
  • Helping children in their studies and all areas of the national curriculum.
  • Providing general support and one-to-one assistance for pupils.
  • Helping children with their learning, playing and social development.
  • Assisting with the preparation of a comfortable learning environment.
  • Assisting in implementing Individual Education Programmes for students.
  • Organising and maintaining books, learning materials and resources.
  • Providing extra support to children with special needs.

Education

Cache diploma - Supporting Teaching and Learning - Level 2

Cardiff And Vale of Glamorgan College
Cardiff
09.2015 - 07.2016

GCE Advanced Subsidiary (AS) level - Computer science, Physics, Mathematics, Chemistry

Holy Angel’s Convent School
06.2005 - 04.2007

Skills

  • Medication preparation and labelling
  • Patient care and empathy
  • Pharmacy IT systems
  • Inventory management
  • Team collaboration
  • Task prioritization
  • Safety protocols
  • Data confidentiality
  • Communication skills
  • Adaptability

Certification

  • Level 2 in Support Staff Course for Dispensing Assistants – Buttercups- August 2025
  • NVQ Care Certificate – 2022
  • School First Aid – St. John’s Training Centre, Cardiff March 2016
  • Special Education Needs, Level 3 – CPD March 2016

References

Available on request.

Timeline

Pharmacy Support worker

Victoria Road Pharmacy
07.2023 - 08.2025

Support Worker

Saracen care
05.2022 - 07.2023

Relief Passenger Assistant

Swindon Borough Council
02.2018 - 09.2022

Teaching Assistant (Reception Class)

St Patrick's R C Primary School – Cardiff
10.2015 - 06.2016

Cache diploma - Supporting Teaching and Learning - Level 2

Cardiff And Vale of Glamorgan College
09.2015 - 07.2016

GCE Advanced Subsidiary (AS) level - Computer science, Physics, Mathematics, Chemistry

Holy Angel’s Convent School
06.2005 - 04.2007

Similar Profiles

Create profile
MADONA ROMAN MICHEAL ANTONY