Summary
Overview
Work history
Education
Skills
Timeline
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Madison Tatem-Wyatt

Summary

Dedicated professional with expertise in customer service excellence, staff management, and employee training. Demonstrates strong problem analysis skills, effective delegation, and team motivation while upholding ethical standards and health and safety regulations. Certified in animal first aid with proficiency in safe animal handling methods, showcasing resourcefulness and the ability to remain calm under pressure. Skilled in written and verbal communication with a focus on fostering a positive work environment and ensuring operational efficiency. Committed to advancing professional growth while contributing to organisational success.

Overview

11
11
years of professional experience

Work history

Seasonal/Temporary Barista/Front of House

Blend Contempory, Mowgli Street Food, BEAR Hockley
Nottingham
10.2022 - 09.2024
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Assisted in inventory control measures for effective stock management.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Trained new staff members on café operations, fostering teamwork and consistency.

Assistant manager

Braze Cafe/Bar
Nottingham
05.2021 - 11.2021

Barista

Blend
Nottingham
09.2019 - 04.2021

Barista

Cartwheel Coffee
Nottingham
05.2019 - 09.2019

Dog Walker/Pet Sitter

Doggie Days Out
Nottingham
06.2018 - 11.2018

Supervisor

The Body Shop
Winchester, Hampshire
10.2016 - 02.2017

Bartender/Barista

River Cottage Canteen
Winchester, Hampshire
05.2015 - 09.2016

Supervisor

Cafemonde
Winchester, Hampshire
02.2014 - 09.2016

Bartender (casual)

The Railway Inn
Winchester, Hampshire
09.2013 - 09.2016

Education

Access to Higher Education Diploma - Animal Science

Nottingham Trent University
Nottingham
09.2024 -

GCSEs -

Ockbrook School
Derby

Skills

  • Customer services excellence
  • Delegating effectively
  • Ethical standards
  • Problem analysis
  • Team motivation
  • Health and Safety regulations
  • Employee training
  • Staff management
  • Resourcefulness
  • Written and verbal communication
  • Stress tolerance
  • Animal first aid certification
  • Safe animal handling methods
  • Calm under pressure

Timeline

Access to Higher Education Diploma - Animal Science

Nottingham Trent University
09.2024 -

Seasonal/Temporary Barista/Front of House

Blend Contempory, Mowgli Street Food, BEAR Hockley
10.2022 - 09.2024

Assistant manager

Braze Cafe/Bar
05.2021 - 11.2021

Barista

Blend
09.2019 - 04.2021

Barista

Cartwheel Coffee
05.2019 - 09.2019

Dog Walker/Pet Sitter

Doggie Days Out
06.2018 - 11.2018

Supervisor

The Body Shop
10.2016 - 02.2017

Bartender/Barista

River Cottage Canteen
05.2015 - 09.2016

Supervisor

Cafemonde
02.2014 - 09.2016

Bartender (casual)

The Railway Inn
09.2013 - 09.2016

GCSEs -

Ockbrook School

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Madison Tatem-Wyatt