Madison Pugh

• Took customer orders and prepared drinks following best practices for each type.
• Kept bar stocked and organised for easy access and quick service to customers.
• Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
• Removed empty kegs, tapped new kegs and attached supply lines.
• Completed scheduled disassembly and cleaning of taps to remove build-up and meet health codes.

Over the course of my three years studying Primary Education, I successfully completed four school placements, fulfilling all required teaching hours for my degree. Across these placements I took on increasing levels of responsibility, and by my final placement I was effectively operating as the class teacher. This included independently planning and delivering lessons, managing behaviour, assessing learning, and leading the day-to-day running of the classroom.

• Kept bar stocked and organised for easy access and quick service to customers.
• Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
• Trained new staff on bar operations, cocktail preparation, and customer service standards.
• Took customer orders and prepared drinks following best practices for each type.

• Assisted customers with product selection and inquiries, enhancing their shopping experience in a busy retail environment.

• Processed transactions, managed customer returns and complaints, ensuring satisfaction and fostering loyalty through professionalism.

• Worked as part of a team to achieve store targets and deliver excellent customer service.

• Stocked shelves and organised product displays to maintain high standards of store presentation, contributing to a welcoming shopping atmosphere.