Madison Poyner
BRIERLEY HILL,ENG
Summary
I’m a friendly, reliable, and hardworking person who takes pride in good communication and providing great customer service. I enjoy helping others, staying organised, and making sure tasks are done properly and on time. People know me for my positive attitude, strong work ethic, and the way I stay calm and focused even on busy days. I’m someone who can be trusted to get things done, support my team, and create a welcoming, professional environment wherever I work.
Overview
2
2
years of professional experience
Work history
Operations support administrator
Fibercill
Brierley Hill, West Midlands
10.2023 - Current
- Updated production and operations records accurately and on time.
- Tripped trailers and processed completed orders for dispatch.
- Entered stock counts and supported daily inventory tracking.
- Sent out KPI information to managers and relevant teams.
- Ordered both inventory and non-inventory items and monitored budget usage.
- Greeted visitors professionally and handled incoming calls with excellent customer service.
- Supported smooth daily operations by communicating clearly with production and warehouse teams.
- Maintained a tidy, organised, and professional office environment.
- Helped promote a positive, supportive atmosphere within the workplace.
Education
A-Levels - Business Administrator level 3
PTP training
Walsall 03.2025
GCSEs - GCSE
The Wordsley School
Brierley hill 07.2023
Skills
- Attention to Detail
- Maintaining office records
- Highly organised
- Written and verbal communication
- Confidentiality maintenance
- Time efficiency
- Operational support
- Professionalism and etiquette
- Positive attitude