Madison Gregory

• Demonstrated excellent multitasking abilities for timely delivery of orders.
• Training of new staff members
• Handled cash transactions accurately, ensured balanced till at end of shift
• Improved customer satisfaction by providing efficient and friendly service
• Ensured all end of shift jobs had been completed and in charge of locking up shop at close
• Used hotplate to complete customer orders
• Built professional relationships with regulars
• Ensured excellent customer service, handled any complaints or queries efficiently and advised or helped to the best of my ability
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Delivered exceptional service by greeting and serving customers in timely, friendly manner.
• Executed food and drink orders accurately to improve customer satisfaction rates.

I completed placement in a primary 3 class one day a week during this time I:

• Supported teacher by preparing classroom materials such as printing, photocopying and laminating
• Worked with a small group of students who needed extra support with classwork some with ADHD and Autism
• Helped pupils with their ICT skills using programmes such as Mathletics and BBC bitesize
• Implemented behavioural management strategies suggested by teachers, maintaining a calm and focused classroom atmosphere.
• Worked alongside the teacher to implement learning methods to improve the child's learning experience or manage behaviour such as the 'now and next' method
• Assisted with marking of homework's and classwork, and organising homework folders for the following week
• Promoted positive behaviour within the classroom setting, enhancing overall learning experience.
• Ensured a safe learning environment by monitoring student behaviour.
• Doing reading groups with the children engaging them by asking questions at the end of the book
• Assisted in break and lunchtime duty