Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MADHULATHA THIRUVAIPATI

INDIA,BHAVANIPURAM

Summary

Dedicated Manager skilled in customer relationship management and delivering exceptional service experiences. Resolves customer queries and complaints swiftly, fostering loyalty and satisfaction. Cultivates positive team morale through supportive practices focused on employee well-being.

Overview

4
4
years of professional experience

Work History

Manager

wingstop
london, Becton
05.2023 - 04.2025
  • Monitored staff performance, developing targeted improvement plans to enhance team effectiveness.
  • Managed inventory control, minimising waste and maintaining optimal stock levels to support operational efficiency.
  • Developed and delivered comprehensive training programmes, improving team skills and performance.
  • Developed positive practices to support employee morale and well-being, focusing on career development and job satisfaction.

customer service

HDFC
vijayawada
03.2021 - 12.2022
  • Delivered exceptional customer service by promptly resolving complaints and answering queries to enhance customer satisfaction.
  • Delivered exceptional customer service by swiftly addressing enquiries and resolving issues to maintain customer loyalty.
  • Provided courteous customer service, addressing queries and concerns with professionalism.
  • Increased sales through clever merchandising and providing outstanding customer service.
  • Provided customer service, discussing project requirements and adjustments with clients directly.

Education

B.COM COMPUTERS

TRIVENI COLLEGE
VIJAYAWADA
01-2020

MPC

SRI CHAITNYA JR COLLEGE
VIJAYAWADA
01-2016

Skills

  • Inventory management
  • Performance monitoring
  • Customer management
  • Employee training

Languages

English
Advanced
C1
Hindi
Advanced
C1

Timeline

Manager

wingstop
05.2023 - 04.2025

customer service

HDFC
03.2021 - 12.2022

B.COM COMPUTERS

TRIVENI COLLEGE

MPC

SRI CHAITNYA JR COLLEGE
MADHULATHA THIRUVAIPATI