Madhu Chakkaravarthy
Stevenage,SG1
Summary
Methodical IT project manager with 7 years of experience successfully managing lifecycle projects. Maximizing delivery productivity and profits through visionary strategy, expert coordination, and diligent delivery.
Talented professional experienced in information and communications technology management. Develops technologies to achieve business systems and operations requirements. Leads teams by example to maintain high-performing service departments.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
IT Project Manager / Agile Coach
Tata Consultancy Services
Stevenage, Hertfordshire
08.2022 - 08.2025
- Streamlined stakeholder communication to improve project delivery effectiveness.
- Coordinated agile ceremonies using Jira, Azure DevOps, Mural, Aha, SNOW, and Confluence.
- Facilitated regular team meetings and status updates, promoting clear communication and alignment.
- Guided research and development teams across UK, US, and EU regions.
- Monitored risk management processes for optimal mitigation of potential issues.
- Tracked epics, user stories, defects, and tasks on Jira while generating bi-weekly KPI reports.
- Implemented Agile methodologies to enhance team productivity and efficiency.
- Facilitated regular team meetings, promoting open communication amongst members.
SAFe Scrum Master
TATA Consultancy Services
Chennai, Tamilnadu
01.2018 - 07.2022
- Implemented scrum framework to guide teams towards goal achievement.
- Resolved conflicts for improved team dynamics.
- Managed sprints in Jira and Confluence, ensuring efficient workflow processes.
- Coached team members on Agile principles, improving overall understanding and collaboration.
- Maintained project-related details and prepared team charters for application impact.
- Facilitated story meetings with BAs for accurate estimation during PI planning.
- Led daily stand-ups, sprint reviews, and project planning sessions to evaluate progress.
- Delivered MVPs on time and under budget by fostering strong stakeholder relationships.
Quality Manager / Lead
TATA Consultancy Services
Chennai, Tamilnadu
04.2007 - 01.2018
- Managed day-to-day project management functions, collaborating with platform leads and project managers.
- Steered teams through complex project phases to successful completion.
- Delivered high-quality work on time and within budget.
- Developed quality management strategies to improve overall performance.
- To maintain performance scores, weekly mock assessments and standard process updates are delivered.
- Facilitated calibration calls with clients weekly to ensure alignment on processes.
- Regular updates on breakthroughs for quality management and latest recent developments in business.
Education
Master of Business Administration - Human Resources
Chennai
Chennai 04.2007 - 03.2009
Bachelor of corporate secretaryship - Statics, tax, commerce
Presidency College
Chennai 06.1998 - 03.2001
Skills
- Microsoft Office Suite
- Azure DevOps
- ServiceNow
- Jira management
- Stakeholder communication
- Agile project management
- Team leadership and coaching
- Power BI Dashboards
- Time management
- Agile methodologies
- Status Updates
- Facilitate Discussions
- Meetings
- Issue Identification And Resolution
Languages
English
Upper intermediate
Affiliations
Portrait photography, iPhone photography, Agentic AI, upskilling, exploring new techniques
Timeline
IT Project Manager / Agile Coach
Tata Consultancy Services
08.2022 - 08.2025
SAFe Scrum Master
TATA Consultancy Services
01.2018 - 07.2022
Master of Business Administration - Human Resources
Chennai
04.2007 - 03.2009
Quality Manager / Lead
TATA Consultancy Services
04.2007 - 01.2018
Bachelor of corporate secretaryship - Statics, tax, commerce
Presidency College
06.1998 - 03.2001
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