Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

MADHAVAN SRINIVASAN

BIRMINGHAM,UNITED KINGDOM

Summary

Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Looking forward to work part time to gain experience in a reputed organization.


Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Assistant manager

Kotak Mahindra Bank
Bangalore, India
08.2022 - 12.2024
  • Managing ECS/NACH transaction both debit and credit activities through pan India for fourth biggest private sector in India.
  • Understanding customer support and do needful for customer queries prepare MIS reports daily and monthly to management.
  • Provided support to manager during audits, ensuring accurate reports.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Increased staff productivity by providing comprehensive training programmes.
  • Coordinated with management on operational issues providing solutions for better efficiency.

Business Development Associate Intern

Byjus
Coimbatore , India
09.2021 - 01.2022
  • Need to identify the students needs and wants, and give a proper solutions them.
  • Check the mentality level of students and give them a perfect coaching.
  • Implemented effective prospecting strategies to attract high-value clients.
  • Tracking the existing customer.
  • Negotiated beneficial deals, ensuring company growth.

Education

Bachelor of Commerce with Computer Application - Commerce, Computer Application, Economics

KSR Institutions
India
06.2018 - 05.2021

HSC - Commerce, Computer Application, Economics

HSC
India
06.2017 - 04.2018

Skills

  • Business understanding
  • Customer service excellence
  • Staff management
  • Quality control implementation
  • Financial reporting
  • Customer feedback implementation
  • Team workload planning
  • Report writing
  • Team leadership
  • Leadership skills

Accomplishments

Won best employee in Quarterly Awards for 100% accuracy and time TAT

Certification

  • DEEP- Banking and financial Service Industry course.
  • Completed Apprentice in a Government Co-Operative society for one year.
  • Done a project in Awareness and Adoption level of Crypto Currency a case study with a special reference to Bangalore.

Languages

Tamil
Native
Kannada
Fluent

Timeline

Assistant manager

Kotak Mahindra Bank
08.2022 - 12.2024

Business Development Associate Intern

Byjus
09.2021 - 01.2022

Bachelor of Commerce with Computer Application - Commerce, Computer Application, Economics

KSR Institutions
06.2018 - 05.2021

HSC - Commerce, Computer Application, Economics

HSC
06.2017 - 04.2018
MADHAVAN SRINIVASAN