MADELINE YODER
Englewood
Summary
International Relations student with experience in customer service, administrative support, and working in fast-paced team environments. Strong communication and organizational skills, with experience supporting refugee resettlement, public events, and government-facing work.
Overview
3
3
years of professional experience
Work History
Administrative Assistant and Tour Guide
Colorado Legislative Council (CLC)
05.2024 - 09.2024
- Delivered professional customer service to visitors in a high-volume government environment.
- Managed daily schedules and adhered to strict timing requirements for public tours and events.
- Explained complex political and historical information clearly to groups of up to 30 visitors.
- Collaborated with a four-person team to prepare newsletters, pamphlets, and public-facing communications.
- Maintained professionalism and attention to detail while working in a politically sensitive environment.
- Earned a 4.5/5 performance evaluation for reliability, communication, and public service.
Student Events Ambassador
Queen’s University Belfast
09.2024 - 03.2025
- Assisted with setup and coordination for 60+ employer stands at the university’s annual Career Fair.
- Served as a liaison between employers, students, and event staff to ensure smooth communication and event operations in a fast-paced environment.
- Supported attendee coordination, scheduling, and day-of administrative operations.
- Responded quickly to changing priorities while maintaining organized event logistics.
Refugee Crisis Intern
The African Community Center of Denver
05.2022 - 08.2022
- Maintained and tracked confidential case files for refugee families, ensuring timely follow-up and accurate documentation.
- Coordinated access to public assistance programs, including TANF and SNAP applications.
- Communicated with clients from diverse cultural backgrounds to provide clear guidance on services and documentation requirements.
Education
Bachelor of Arts - International Relations And History
Queen's University Belfast
Northern Ireland07-2026
Study Abroad - Economics And Politics
Sciences Po Bordeaux
France12-2025
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Administrative Support & Record Keeping
- Customer Service & Cross-Cultural Communication
- Policy Analysis & Research
Timeline
Student Events Ambassador
Queen’s University Belfast
09.2024 - 03.2025
Administrative Assistant and Tour Guide
Colorado Legislative Council (CLC)
05.2024 - 09.2024
Refugee Crisis Intern
The African Community Center of Denver
05.2022 - 08.2022
Bachelor of Arts - International Relations And History
Queen's University Belfast
Study Abroad - Economics And Politics
Sciences Po Bordeaux