Madeline King
Edinburgh,United Kingdom
Summary
Dynamic professional with expertise in confident communication, customer relationship building, and social media brand promotion. Skilled in creation, event coordination, and implementing sales and marketing strategies to drive engagement and growth. Adept at managing time effectively while maintaining professionalism under pressure. Committed to delivering impactful results through adaptable and influential communication.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Multimedia Executive
Iconic Media Group
Edinburgh
2026.01 - Current
- Assisted customers with product selection for optimal satisfaction.
- Mainly working with titles like The Scotsman and Edinburgh Evening News.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Delivered exceptional after-sales service, encouraging repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Built strong relationships with regular customers for repeat business.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Successfully delivered on tasks within tight deadlines.
- Adapted sales techniques according to the customer's needs and wants.
Chilled Agency
Chilled agency
Edinburgh
2025.09 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Gave out samples and promotional items during events for increased customer interaction.
- Assisted in organising promotional events to boost brand recognition.
- Worked closely with marketing teams to understand and uphold the unique selling proposition of each product and service promoted effectively.
- Championed brand image by engaging with potential customers on a personal level.
- Adapted presentation style to engage audiences of varied backgrounds and ages.
Waitress
White Horse Seafood, Edinburgh
Edinburgh
2025.06 - 2025.10
- Delivering high-quality customer service in a busy seafood restaurant.
- Greeting and seating guests, taking detailed orders, and ensuring dietary requirements are met.
- Coordinating with the kitchen and bar team to provide smooth and efficient service.
- Handling payments, operating tills, and maintaining a clean and professional dining environment.
- Increased order value by upselling sides, drinks and desserts.
- Advised on food and drink choices based on customer preferences.
- Greeted customers, presented menus and shared information about available special items.
Property Development Assistant
MEPA Developments, Aberdeenshire
Aberdeenshire
2024.02 - 2025.06
- Supported residential renovation projects through site preparation and maintenance.
- Handled project documentation, supplier coordination, and material research to enhance efficiency and cost-effectiveness.
- Gained valuable insight into project planning, organisation, and client communication.
- Participated in budget planning meetings, contributing valuable insights.
- Conducted market research, identifying new funding opportunities.
Waitress
Barrafina, London
London
2023.07 - 2024.02
- Delivered exceptional service in a Michelin-recognised restaurant, guiding guests through menus and upselling specials.
- Maintained professionalism under pressure, managing high guest turnover while ensuring top service standards.
- Strengthened communication and interpersonal skills in a high-end hospitality setting.
Nursery Assistant & Social Media Support
Flowerpots Childcare, Aberdeenshire
Aberdeenshire
2023.01 - 2023.10
- Assisted with daily childcare activities and event planning.
- Created engaging social media content to showcase events and attract new families.
- Supported outdoor maintenance and classroom setup to create a safe, engaging environment.
Education
Film and TV Acting Training
The Reel Scene, London
London 2022.08 - 2023.08
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Inverurie Academy, Aberdeenshire
AberdeenshireSkills
- Confident communication and presentation
- Customer service and relationship building
- Content creation and editing
- Social media and brand promotion
- Time management and organisation
- Event coordination and setup
- Adaptable and professional under pressure
- Influential communication
- Sales and marketing strategies
Awards & Certifications
IMDb Screen Credit (Monster), Bronze Medallion Lifeguard Training, Certificate in Coaching (Young People in Sport)
Affiliations
- Art, creating, acting
Timeline
Multimedia Executive
Iconic Media Group
2026.01 - Current
Chilled Agency
Chilled agency
2025.09 - Current
Waitress
White Horse Seafood, Edinburgh
2025.06 - 2025.10
Property Development Assistant
MEPA Developments, Aberdeenshire
2024.02 - 2025.06
Waitress
Barrafina, London
2023.07 - 2024.02
Nursery Assistant & Social Media Support
Flowerpots Childcare, Aberdeenshire
2023.01 - 2023.10
Film and TV Acting Training
The Reel Scene, London
2022.08 - 2023.08
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Inverurie Academy, Aberdeenshire