Madeline Hewett
Cardiff,Roath
Summary
I am a confident, reliable, and hardworking individual with a strong ability to work effectively within a team. I pride myself on being approachable and professional, and I enjoy building positive relationships through engaging with a wide range of people.
I am 22 years old and a recent graduate from studying Musical Theatre in Cardiff, and I am seeking a full-time role where I can continue to grow and develop my skills. With a wide range of experiences, I have become highly adaptable and quick to learn new skills. I enjoy taking on new challenges and thrive in dynamic environments. As a natural people person, I am motivated to contribute positively while continuing to develop both personally and professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Party Hostess
Infinity Trampoline Park
Cardiff
11.2025 - Current
- I provide friendly and engaging customer service, acting as the main point of contact for parents, and children during events. I manage multiple parties at once, while serving food and beverages, and maintaining high standards of cleanliness. I am also trusted to handle large payments.
Children's Activity Leader
Neilson Active Holidays
Kalamata,Rhodes,Palairos,Croatia
05.2022 - 09.2025
- I worked overseas in a seasonal childcare role over four summers, supervising children aged 2–17, and ensuring their safety and enjoyment. I led activities such as paddle boarding, kayaking, tennis, and rock climbing, developing strong responsibility, adaptability, and communication skills.
Estate Agent
Jump-Pad Estate Agents
Merseyside
11.2023 - 04.2024
- Supported sales operations in an estate agency by handling customer enquiries, coordinating viewings, and assisting in the client journey, contributing to a positive and efficient sales process.
waitress
Cancello Restaurant
Merseyside
06.2020 - 04.2022
- Provided attentive and professional table service, taking orders, serving food and drinks, and handling customer queries. Maintained cleanliness and organisation while working efficiently under pressure as part of a team.
Education
Bachelor of Arts - Musical Theatre
Wales Academy Of Voice and Dramatic Arts
Cardiff01-2026
level3 extended diploma - Musical Theatre
Liverpool Institute for Performing Arts
Liverpool, LIV01-2022
GCSEs - Secondary school
Hope Academy
Merseyside01-2020
Skills
- Customer service
- Event coordination
- Activity leadership
- Team collaboration
- Sales support
- Time management
- Problem resolution
- Guest engagement
- Positive attitude
- Customer service excellence
- Creative thinking
- First Aid
- Product knowledge
- Child safeguarding
Certification
- Paediatric First Aid certified; DBS and ACRO checked
Hobbies and interests
- Professional musical theatre performer with a passion for the arts. I enjoy spending time with friends, painting, participating in water sports, and solo travelling, which has helped develop my independence, confidence, and adaptability.
Timeline
Party Hostess
Infinity Trampoline Park
11.2025 - Current
Estate Agent
Jump-Pad Estate Agents
11.2023 - 04.2024
Children's Activity Leader
Neilson Active Holidays
05.2022 - 09.2025
waitress
Cancello Restaurant
06.2020 - 04.2022
Bachelor of Arts - Musical Theatre
Wales Academy Of Voice and Dramatic Arts
level3 extended diploma - Musical Theatre
Liverpool Institute for Performing Arts
GCSEs - Secondary school
Hope Academy