Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Madeleine Page

Chester,Cheshire

Summary

Energetic and friendly individual with great experience in customer service and teamwork. Quick to learn and adapt in any given environment. Skilled in courteous service and operating in busy, fast-paced businesses.

Overview

6
6
years of professional experience

Work History

Waitress

Chalk Coffee Shop
Chester
10.2023 - 03.2026
  • Enhanced customer experience by serving guests with genuine positivity and enthusiasm.
  • Resolved customer complaints to maintain satisfaction and business loyalty.
  • Operated till, took orders, greeted customers, and provided menu information to enhance service.
  • Chalk is in the heart of Chester so is often incredibly busy; it was super important to be able to work fast-paced and keep focused.
  • Assisted in opening and closing the shop every shift.
  • Assisted baristas and chefs during busy periods by preparing drinks and maintaining cleanliness in the kitchen.

Waitress

The Old Hakrers Arms
Chester
04.2022 - 08.2022
  • This is a very lively atmospheric pub where I worked running the floor, seating guests, taking food and drink orders, serving meals and handling payments.
  • Managed multiple tables efficiently, prioritising tasks to maintain seamless service during peak hours.
  • Once I turned 18 I worked behind the bar for a couple of weeks (before leaving for Uni) pulling pints and mixing drinks.
  • Answered phones politely and promptly to confirm reservations.
  • Cleaned and polished bar glasses and cutlery to enhance overall bar presentation.

Customer Service Colleague

Currys PC World
Chester
10.2020 - 02.2022
  • Addressed customer service enquiries quickly and accurately, dealing with a wide range of people.
  • Handled complaints through effective communication and problem-solving techniques.
  • Identified issues, analysed information and provided solutions to problems.
  • Assisted with transactions at the tills during busy periods.

Jewellery packager

CHLOBO
12.2019 - 01.2020
  • Sealed boxes securely and packaged products meticulously, minimising risk of damage during transport.
  • Labelled products and packages with speed and accuracy, ensuring efficient processing.
  • Logged inventory data accurately, enhancing stock management and order fulfilment.
  • Maintained a clean and organised work area.
  • It was a satisfying and interactive job for over the christmas break.

Education

Foundation diploma - Fine art

Leeds Art University
Leeds
01-2023

A-Levels - Maths, Art, Media

Upton by Chester High School
Chester
01-2020

GCSEs -

Upton by Chester High School
Chester
01-2020

Skills

  • Customer service
  • Fast-paced environment
  • Multitasking efficiency
  • Efficient under pressure
  • Conflict resolution
  • Enthusiastic
  • Positive attitude

Interests

  • Travelling!!!! And anything creative!!
  • Painting, drawing, sculpting
  • Hiking and wild swimming, anything in nature
  • CINEMAA and snacks

Timeline

Waitress

Chalk Coffee Shop
10.2023 - 03.2026

Waitress

The Old Hakrers Arms
04.2022 - 08.2022

Customer Service Colleague

Currys PC World
10.2020 - 02.2022

Jewellery packager

CHLOBO
12.2019 - 01.2020

Foundation diploma - Fine art

Leeds Art University

A-Levels - Maths, Art, Media

Upton by Chester High School

GCSEs -

Upton by Chester High School
Madeleine Page