Madeleine McCabe

I am temporarily working for a family, coordinating and managing daily administrative tasks for the family, including scheduling appointments, organising documents and handling correspondence. I facilitate school runs, ensuring the timely and safe transportation of the children and extracurricular activities.

• Washed cutlery and crockery using industrial dishwashers and manual methods for a pristine finish.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Used kitchen equipment as instructed and to safety protocols.
• Spiced food to create fulfilling dining experiences.

• Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
• Governed dining area with natural leadership talents, balancing guest and business needs.
• Monitored guests for intoxication, immediately reporting concerns to management.

• I have worked at events such as Cheltenham Festival, Twickenham stadium, The Chelsea Flower Show, The Oval, and Royal Ascot.
• Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimising potential service delays.
• Assisted waiters during big events and functions to preserve smooth workflow.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Accurately processed card and cash payments using POS systems.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

• Created a friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.

• Worked a 3-day pop-up event where I served both food and drinks to guests. I helped set up the event and clean up.
• Ensured timely delivery of materials and assets on event days, liaising with vendors and delivery personnel to ensure efficient setup.
• Negotiated prices with vendors and subcontractors to maintain adherence to the event budget.