Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Accomplishments
Voluntary Work
Exam Results
Timeline
Generic

Madeleine Fox

LARGS,North Ayrshire

Summary

Diligent Catering Worker with 1 year of experience providing first-class food and hot drink provisions at various events ranging from football matches, concerts, sporting events and annual shows. Utilising my organisational skills to provide efficient preparations, supplies and services for continued client satisfaction in high pressure and high volume situations.

Friendly Dog Walker working in all weather conditions to meet daily animal exercise needs. Builds trusted relationships with pets to enhance activity enjoyment and comfort. Provides additional sitting services for home-from-home care provisions.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Dog Walking and Dog Sitting

Self
Largs, North Ayrshire
02.2024 - Current
  • Built rapport with clients by meeting their individual pet care needs.
  • Provided quality dog walking services for client satisfaction.
  • Delivered timely service to ensure dogs' health and wellbeing.
  • Ensured proper hydration of dogs during long walks, improving overall health.
  • Kept detailed records of each walk to provide feedback to owners.
  • Followed specific instructions from dog owners, ensuring personalised care.
  • Utilised understanding of different breeds' behaviour in handling dogs, enhancing safety and enjoyment on walks.
  • Cleaned up after dogs during walks keeping public spaces tidy.
  • Prepared materials and resources to help lessons run smoothly for enhanced outcomes.

Mobile Catering Worker

G Event Catering
Glasgow, Glasgow City
12.2023 - Current
  • Improved customer satisfaction by providing high-quality catering services.
  • Prepared food items for events, ensuring taste and presentation met expectations.
  • Maintained cleanliness in kitchen area with regular cleaning and sanitising practices.
  • Set up display tables, enhancing overall event aesthetics.
  • Coordinated with other team members for efficient service delivery.
  • Delivered exceptional customer service, resolving any issues promptly.
  • Adhered to food safety regulations at all times during preparation and serving.
  • Handled cash transactions accurately whilst maintaining friendly interaction with customers.
  • Worked under pressure during peak hours to meet demand without compromising quality.
  • Demonstrated flexibility by taking on additional shifts during busy periods or staff shortages.
  • Processed cash and card payments accurately and efficiently.

Fairground ride attendant

Clarkes Amusements
Largs, North Ayrshire
04.2021 - Current
  • Enhanced customer experience for increased satisfaction by maintaining clean and tidy ride areas.
  • Assisted customers to create a smooth boarding process for each ride.
  • Increased repeat visits through friendly and courteous interactions with guests.
  • Explained rules clearly to prevent unnecessary accidents or mishaps on the rides.
  • Practised excellent communication skills when explaining ride instructions to patrons of varying ages and backgrounds.
  • Supervised children to monitor compliance with ride rules.

Education

Scottish Qualifications Certificate -

Largs Academy
Largs, North Ayrshire
08.2018 - 01.2024

Skills

  • Multitasking proficiency
  • Fast-Paced environment adaptability
  • Multitasking
  • Cash handling
  • Barista training

Affiliations

  • Surfing and snowboarding
  • Football
  • Boxing
  • Clay Pigeon Shooting
  • Running

Certification

Play in Early Learning and Childcare SCQF level 4

Personal Development: Practical Abilities SCQF level 3

Accomplishments

    Photography Award

    A photograph I took was entered into a competition and won.

Voluntary Work

In 2018 my family and I volunteered to train a Labrador puppy to become a service dog. He was 8 weeks old when he arrived and training started straight away. The training was constant and intense and carried out by myself and my mum. We had weekly training with qualified instructors and a list of do's and don'ts to abide by - it was just under 2 years before he was ready to leave for his full time training. This was a huge commitment for my mum and I and also our family.

Exam Results

National Group Awards

National Progression Award for Sports Development SCQF level 6

Award in Barista Skills SCQF level 5


National Courses

National 5 English B

National 5 Physical Education B

National 5 Mathematics D


SVQ Units

Prepare and serve dispensed hot drinks


National Units

Numeracy SCQF level 5

Photographing People SCQF level 5

Photographing Places SCQF level 5

Understanding Photography SCQF level 5

Working with Photographs SCQF level 5

Hospitality: Introduction to Events SCQF level 4

Skills for customer care level 4

Biology Assessment SCQF level 4

Biology: Life on Earth SCQF level 4

Biology: Multicellular Organisms SCQF level 4

Cell Biology level 4




Timeline

Dog Walking and Dog Sitting

Self
02.2024 - Current

Mobile Catering Worker

G Event Catering
12.2023 - Current

Fairground ride attendant

Clarkes Amusements
04.2021 - Current

Scottish Qualifications Certificate -

Largs Academy
08.2018 - 01.2024

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Madeleine Fox