Madeleine Burns
Bournemouth, UK,Dorset
Summary
Professional individual with a background in Fitness, Dog Caring, Retail and Hospitality. Organised and dependable person successful at managing multiple priorities with a positive attitude.
Recently pursued a career in floral design. Creative floral designer with focus on crafting unique arrangements that enhance any environment. The aim is to transform spaces through innovative designs, leveraging skills in colour theory, plant care, and floral artistry as well as delivering exceptional client satisfaction by understanding and translating customer visions into beautiful, bespoke creations.
Overview
6
6
years of professional experience
Work history
Personal trainer
lean4fitness
Bournemouth, UK, Dorset
2024.03 - Current
- Planned and delivered sessions engaging groups of up to 12 members in capacity and one-to-one fitness programmes.
- Developed new or modified existing routines to avoid injuries.
- Guided clients on proper nutrition and exercise habits for optimum results.
- Coordinated fitness challenges and events to encourage client engagement and goal achievement.
- Developed high-quality training programmes using up-to-date health, fitness and nutrition knowledge.
- Assisted clients in achieving their weight loss targets through strategic exercise planning.
- Emphasised correct form during workouts, reducing risk of injury amongst clientele.
Dog Daycare Provider
Dolly's Doggies
Bournemouth, UK
2023.03 - 2024.01
- Exercised animals regularly with walks and exciting play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioural problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Assisted with development of animal behaviour modification plans.
- Managed group of up to 5 different animals per session.
All Rounder
High Tide
Mudjimba, QLD, Australia
2023.10 - 2024.01
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitised bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Remained calm and poised when dealing with difficult customers or during busy shifts, including evenings when the number of customers could increase to 40+ in capacity.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Organised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Retail Sales Worker
Sunglass Hut
Maroochydore, QLD, Australia
2023.10 - 2024.01
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganising products.
- Balanced and organised cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Utilised upselling techniques to promote additional products and increase sales.
- Created inviting environment for customers by maintaining store organisation and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed up to 15 sales per day.
CrossFit Coach
Arbitrium CrossFit
Bournemouth, UK
2018.09 - 2022.06
- Maintained compliance with core CrossFit principles and standards when providing both individual and group instruction.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
- Established classes to effectively match skill and learning levels of all participants.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Encouraged and motivated participants to persevere through challenges to achieve new goals.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Managed group fitness classes of up to 16 members.
CrossFit Coach
Complete Active
Christchurch + Ringwood, UK, Dorset
2021.04 - 2021.10
- Explained use of exercise equipment to all participants, prioritising safety at all times.
- Maintained clean and organised workout environment to enhance overall fitness experience.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Demonstrated proper form and technique to prevent injury.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Life Coach
Universal Mindfulness
Bournemouth, UK
2018.09 - 2019.07
- Facilitated group sessions and learning discussions to further objectives.
- Assisted clients in exploring feelings and understanding behaviours.
- Provided education on mental health topics and resources to clients.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Designed safe and supportive environment for clients to discuss issues.
Education
BTEC Level 3 - Sport And Exercise Science
Brockenhurst College
GCSE's - Maths (C), English (C), Science (C), PE (C)
Bournemouth Collegiate School
Floral Design Level 2 - Floral Design
Kingston Maurward college
Dorchester, Dorset 2024.09 -
Skills
- Dog First Aid
- Weightlifting Level 1
- Personal Training Level 3
- Gym Instructor Level 2
- Kettlebells
- Knowledge of seasonal flowers
- Floral design
- Floral arrangements
- Circuits
- Strength and Conditioning (foundation level)
Timeline
Floral Design Level 2 - Floral Design
Kingston Maurward college
2024.09 -
Personal trainer
lean4fitness
2024.03 - Current
All Rounder
High Tide
2023.10 - 2024.01
Retail Sales Worker
Sunglass Hut
2023.10 - 2024.01
Dog Daycare Provider
Dolly's Doggies
2023.03 - 2024.01
CrossFit Coach
Complete Active
2021.04 - 2021.10
CrossFit Coach
Arbitrium CrossFit
2018.09 - 2022.06
Life Coach
Universal Mindfulness
2018.09 - 2019.07
BTEC Level 3 - Sport And Exercise Science
Brockenhurst College
GCSE's - Maths (C), English (C), Science (C), PE (C)
Bournemouth Collegiate School