Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Madeleine Bowcott-McGrath

Cheadle Hulme,Cheshire

Summary

Driven individual with a background in customer service and events across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking a Marketing and PR company that will allow her to build on a solid foundation, allowing for growth and development within a marketing environment. With a passion for social media and curiosity for influencer marketing to create insightful content to affect buying habits.


Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Retail Sales Associate

Homesense (TJ Maxx USA)
Handforth, Cheshire East
09.2022 - Current
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Maintained display and organisation of department based on visual merchandising guidelines.
  • Welcomed customers and provided responsive assistance to improve store experiences.
  • Ensure sales targets are met and exceeded.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Train and offer support to new employees, to ensure they have a positive induction process
  • Exhibited awareness of loss prevention guidelines and complied with inventory control measures.
  • Updated product labelling and pricing to reflect discounts and offers.

Event Assistant

Maynineteen Events and Marketing Limited
United Kingdom, Stockport
08.2022 - Current
  • Completed venue set and breakdown, transporting and storing equipment safely.
  • Maintained safe and orderly event operations, proactively addressing crowd control issues or problematic behaviour.
  • Promote fun, safety and inclusivity throughout the event in line with risk assessments.
  • De-rig event spaces and dismantle event equipment, returning equipment back to the storage containers.
  • Maintained visitor and personnel compliance with rules and safety procedures, minimising liability and injury risks.
  • Greeted guests and provided information on scheduled timelines and venue locations.

Party host

Head over Heels Children's Play Centre
Handforth, Cheshire East
06.2022 - 09.2022
  • Added personal touches by co-ordinating special requests and surprises for the birthday party.
  • Selected music, catering to diverse tastes and preferences.
  • Welcomed prospective guests and gave them a tour of the play and party areas.
  • Co-ordinated accessories and table-dressing for the birthday party.
  • Engaged with guests throughout event to support consistent satisfaction and enjoyment.
  • Hosted and guided party activities, maintaining high energy and enthusiasm.
  • Assisted with closing of events by breaking down chairs, tables and buffet.
  • Facilitated interactive games and activities to create fun in an inclusive environment.

Education

GCSEs - Maths 7/A English Lang 8/A* English Lit 6/B Spanish 7/A RE 7/A Dual Science 7/A Drama 9/A** PE 7/A

Cheadle Hulme School
Cheadle
09.2017 - 06.2022

A-Levels - English Language, Spanish, Philosophy/Ethics/Theology

Xaverian College
Manchester
09.2022 -

Skills

  • Self-motivated
  • Outstanding customer service
  • Product promotions
  • Energetic self-starter
  • Retail merchandising expertise
  • Results driven
  • Superb time management
  • Team building
  • Marketing
  • Communication skills
  • Multilingual

Affiliations

  • I enjoy running and currently training for my first Half Marathon. I play hockey and have played at county level which shows my drive and passion for sports.

Accomplishments

I have achieved up to Grade 6 piano - Jan 2024

Represented my school in the National School Swimming Championships for held at the Olympic Pool in London - 2018

Most improved player 2023 at my hockey club where I play for the 1st team.

Achieved a PB at my first 10k race in Preston - March 2024.


Certification

I have full UK drivers licence with no convictions. I own my own car and fully insured.

Languages

Spanish
Advanced

Timeline

Retail Sales Associate

Homesense (TJ Maxx USA)
09.2022 - Current

A-Levels - English Language, Spanish, Philosophy/Ethics/Theology

Xaverian College
09.2022 -

Event Assistant

Maynineteen Events and Marketing Limited
08.2022 - Current

Party host

Head over Heels Children's Play Centre
06.2022 - 09.2022

GCSEs - Maths 7/A English Lang 8/A* English Lit 6/B Spanish 7/A RE 7/A Dual Science 7/A Drama 9/A** PE 7/A

Cheadle Hulme School
09.2017 - 06.2022

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Madeleine Bowcott-McGrath