Maddy Hyatt

• Engaged and interacted in pre-flight briefings and checks, ensuring all procedures are followed thoroughly.
• Creating friendly and inviting atmospheres consistently throughout all flights making it a positive experience for passengers as well as colleagues.
• Supported colleagues during busy periods and medical emergencies demonstrating team spirit and reliability.
• Assisted with passenger boarding, luggage stowage, and seating arrangements/issues for smooth flight operation and on time departure.
• Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
• Confidence in public address when reading PA’s
• Managed in-flight services efficiently, including food and beverage distribution for an enjoyable flight experience.
• Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
• Formed positive relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.

Interacting and serving pilots, flight simulator technicians, crew and Boeing staff.

Making and serving food/coffee to staff members

Maintaining stock levels

Working amongst a tight knit team with varied age ranges whilst also acting independently when other team members are not around.

• Followed health and hygiene standards when handling food and cleaning restaurants.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Kept tables clear of used crockery, glassware and cutlery.
• Delivered exceptional service by greeting and serving customers in timely, friendly manner.
• Arranged tables and set up linens and silverware in preparation for guests.
• Polished glasses and cutlery to pristine standards.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Increased customer satisfaction by resolving issues.
• Oversaw daily operations to achieve high productivity levels.

• Prepared healthy and nutritious meals to specific dietary requirements.
• Supervised children's play at home and in external settings, ensuring their physical safety at all times.
• Developed strong bonds with children through compassionate verbal and physical interaction.
• Administered medicine following parents' directions, and cared for children in case of illness or injury.
• Created and maintained welcoming, safe and tidy space to promote children's development.
• Developed positive, trusting relationships with groups of young children.
• Adhered to set timeframes to maintain consistency with nighttime routines.

• Followed health and hygiene standards when handling food and cleaning restaurants.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Kept tables clear of used crockery, glassware and cutlery.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

• Guided customers to locate products or alternative items.
• Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
• Covered extra shifts and maintained flexible schedule to achieve store goals.
• Operated cash registers with accuracy and processed cash and card transactions.
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Worked energetically to maintain efficient operations during peak trading hours.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Assisted customers with product selection and sales, recommending items to increase transaction value.
• Tagged products quickly and accurately with price tags and stickers.

• Prepared healthy and nutritious meals to specific dietary requirements.
• Engaged children in stimulating learning-based activities and games.
• Arranged playdates and outings for older children.
• Supervised children's play at home and in external settings, ensuring their physical safety at all times.
• Developed strong bonds with children through compassionate verbal and physical interaction.

• Inspected rooms to confirm quality and attention to detail met brand standards.
• Trained staff in proper cleaning, sanitisation and infection control.
• Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
• Communicated management feedback to improve team performance.
• Coordinated cleaning teams to meet daily housekeeping demands.
• Delivered professional, friendly service across customer-facing tasks.