Maddie Perry
Summary
Reliable student and team member with strong customer service and high-volume support experience. Welcomes guests, assists colleagues during peak periods, and maintains efficient operations. Known for punctuality, teamwork, and multitasking that supports positive service outcomes.
Overview
4
4
years of professional experience
Work History
crew member
mcdonalds
09.2023 - Current
- Delivered fast, accurate service for a positive customer experience.
- Provided high-level customer service by going the extra mile to identify and cater to customer needs.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Processed payments efficiently, handling cash, credit card transactions, and providing accurate change.
- Kept food preparation areas sanitised for excellent hygiene standards.
kitchen porter
The New Inn
dowlish wake
03.2023 - 07.2025
- Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
- Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
- Managed kitchen cleaning duties to keep all areas and workstations organised, well-stocked and free from hazards.
- Disinfected kitchen tools and supplies to maintain high standard of health and safety.
- Completed daily cleaning and restocking checklists to support kitchen operations.
- Maintained cleanliness and organisation of kitchen stations and storage areas.
- Ensured all cookware, utensils, and dishes were cleaned and stored properly to support efficient kitchen operations.
- Maintained cleanliness of utensils, dishes, and glasses to provide a hygienic dining experience for customers.
- Removed rubbish and recycling from kitchen areas periodically to maintain a clean working environment.
- Disposed of kitchen waste and recycling in designated bins to support cleanliness and environmental practices.
- Maintained a positive attitude under pressure, contributing to a harmonious kitchen environment.
- Supported chefs during busy periods to ensure timely preparation and delivery of meals.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Ensured careful handling of glassware and fragile items to prevent breakage and maintain quality.
- Monitored food temperatures during storage and cooking to comply with food safety regulations.
Education
University of Plymouth
Plymouth 2026 - Current
GCSEs -
wadham school
crewkerne 2020 - 2023
A-Levels - health and social care extended diploma level 3
Richard Huish College
Taunton, SOM 2023 - 2025
Skills
- Food safety
- Cash handling
- Order accuracy
- Complaint resolution
- Allergen awareness
- Customer service
- Multitasking efficiency
- Time management
- Team collaboration
- Team player
- Hospitality service
- Trainable
- Allergen awareness
- Food quality control
- Leadership potential
- Complaint handling
- Communication excellence
- Precision under pressure
- Health and Safety Compliance
- Sanitation
work experience
during my time studying health and social care I partook in many placements these included:
- sweet sunrise- a day service for adults with learning disabilities
- care home- st. Georges care home, Calway House
- physical disability Somerset care residential home- Halcon centre
- Hospital- Musgrove Park Hospital
- homeless shelter- Open Door homeless shelter
during these placement I developed many skills
- I learnt communication skills, talking to service users and the staffing team
- I developed time management skills ensuring tasks were carried out in a timely manner
- i developed my professionalism allowing me to work in a professional way throughout my placement
- I was able to improve my problem solving skills
- I worked as part of a team enhancing my team work
Timeline
crew member
mcdonalds
09.2023 - Current
kitchen porter
The New Inn
03.2023 - 07.2025
A-Levels - health and social care extended diploma level 3
Richard Huish College
2023 - 2025
GCSEs -
wadham school
2020 - 2023
University of Plymouth
2026 - Current