Madalina Pricop
Kettering,ENG
Summary
Area Manager with a strong track record in leading teams to exceed processing targets through effective operational planning and process optimization. Demonstrated success in ensuring timely deliveries while upholding rigorous safety compliance standards. Committed to fostering a culture of continuous improvement and operational excellence.
Overview
9
9
years of professional experience
4048
4048
years of post-secondary education
Work history
Area Manager
Amazon UK Logistic STN8
Milton Keynes
2025.04 - 2025.11
- Directed and coached a team of over 60 associates, optimising performance and engagement.
- Implemented safety protocols, significantly reducing accident risks and ensuring compliance.
- Analysed site performance metrics, identifying improvement areas for operational efficiency.
- Collaborated with stakeholders to ensure smooth operational flow and continuous improvement.
- Promoted diversity and inclusion, cultivating a positive workplace culture to enhance retention.
- Revamped processes to minimise waste while consistently exceeding business targets.
- Oversaw operations, enhancing service functionality and overall productivity.
- Trained team members to boost productivity and address performance issues.
Operation Supervisor
Amazon UK Logistic STN8
Milton Keynes, ENG
2021.12 - 2025.04
- Achieved site record by processing 70,000 return packages in one day during peak season.
- Oversaw the customer returns department, consistently meeting and exceeding daily performance metrics.
- Led a team of 60 associates to ensure safe processing of over 30,000 return units daily.
- Increased process compliance by 15% through strategic planning and operational enhancements.
Team Lead
Amazon UK LTN1 Marston Gate Distribution Centre
Milton Keynes
2020.01 - 2025.11
- Achieved a 15% increase in output by optimising task distribution among associates.
- Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
- Ensured compliance with daily metrics while managing the Packing and Problem-Solving departments.
- Collaborated with Engineering, IT, and H&S on 10 simultaneous projects.
- Oversaw hourly rotations for 30 employees to maximise productivity.
- Trained temporary associates with a success rate of 95%.
- Conducted 20 SMART audits to enhance overall operational efficiency.
Operations Apprentice
Amazon UK LTN1 Marston Gate Distribution Centre
Milton Keynes
2018.07 - 2025.11
- Improved efficiency in Prep and packing department resulting in a 15% reduction in process time
- Worked on projects for new improvements in Prep and packing department, involving 10 process enhancement initiatives
- Achievement: Enhanced Prep and packing department efficiency by 15% by implementing new improvement projects
- Identified 15 operational issues and proposed escalation strategies for resolution
- Oversaw performance improvement initiatives, leading to a 30% increase in overall departmental productivity.
FC Associate
Amazon UK LTN1 Marston Gate Distribution Centre
Milton Keynes
2016.10 - 2025.11
- Prioritised tasks efficiently whilst dealing with multiple responsibilities concurrently on the shop floor.
- Operated PIT machinery with strict adherence to safety guidelines.
- Fulfilled daily targets consistently through diligent work ethic.
Education
Level 3 Diploma for Managers - People Management
ILM
Dartford /2019 - 2021.03
Six Sigma Yellow Belt Certification - Process Improvement
Management And Strategy Institute
Online09.2020
Diploma in Business Improvement Techniques - Process Improvement
EAL LIMITED
Dorset 2018.07 - 2020.01
Bachelor's Management and Engineering - Power Engineering and Informatics Applied
Technical University Gheorghe Asachi
Iasi, Romania 2011.10 - 2015.07
Skills
- Efficiency improvement
Leadership and team management
Metrics analysis
Resource management - Logistics
- Operational Excellence
- Six Sigma
- Relationship Building And Management
- Kaizen Techniques
- People Management
- Quality Of Service
- Ms Office Suite
- Team Management
- Oversee Projects
Timeline
Area Manager
Amazon UK Logistic STN8
2025.04 - 2025.11
Operation Supervisor
Amazon UK Logistic STN8
2021.12 - 2025.04
Team Lead
Amazon UK LTN1 Marston Gate Distribution Centre
2020.01 - 2025.11
Diploma in Business Improvement Techniques - Process Improvement
EAL LIMITED
2018.07 - 2020.01
Operations Apprentice
Amazon UK LTN1 Marston Gate Distribution Centre
2018.07 - 2025.11
FC Associate
Amazon UK LTN1 Marston Gate Distribution Centre
2016.10 - 2025.11
Bachelor's Management and Engineering - Power Engineering and Informatics Applied
Technical University Gheorghe Asachi
2011.10 - 2015.07
Level 3 Diploma for Managers - People Management
ILM
/2019 - 2021.03
Six Sigma Yellow Belt Certification - Process Improvement
Management And Strategy Institute