Madalina Codrescu
Tesco Distribution Centre
London,Barking and Dagenham
3
years of professional experience
3
Languages
Dedicated professional with a strong foundation in customer service, known for punctuality and reliability. Demonstrates exceptional understanding of dietary restrictions and adept at handling customer complaints with patience and tolerance. Proficient in cash register use and multitasking, complemented by a patient and calm nature. Committed to enhancing customer satisfaction through effective communication and problem-solving skills.
Work history
Warehouse operator
11 Months- Executed routine maintenance on warehouse machinery, ensuring optimal operation and minimising potential delays.
- Conducted thorough inspections of inventory, identifying and reporting damaged or missing items to maintain accuracy.
- Picked items daily using voice picking system and handheld RF scanners, ensuring timely order fulfilment.
Barista
9 Months- Managed high volume orders during peak hours, ensuring consistent quality of service.
- Collaborated with team members during busy periods improving workflow efficiency.
- Encouraged customers to try seasonal beverages, significantly increasing their uptake.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Created a welcoming atmosphere for customers, fostering return visits.
Event waitress
1 Year 5 Months- Served food and beverages with a smile to enhance guest experience.
- Responded promptly to guest requests, ensuring their comfort and satisfaction.
- Delivered high-quality customer service for positive feedback.
- Facilitated smooth operation of events for successful outcomes.
- Adapted quickly to changes in menu or event schedule, keeping everything on track.
Skills
Inventory management
Cash register use
Customer complaint resolution
Multitasking proficiency
Punctuality and reliability
Patience and tolerance
Patient and calm nature
Dietary awareness
Education
NVQ Level 3 - Travel and Tourism
Languages
English
Fluent
Romanian
Native
Italian
Advanced
Timeline
Warehouse operator
Tesco Distribution Centre
2025.10 - CurrentRead More
Barista
Pret A Manger
2025.01 - 2025.10Read More
Event waitress
Summit Recruitment Ltd.
2023.08 - 2025.01Read More
New City College
NVQ Level 3 from Travel and Tourism
09/2023 - 06/2025Read More