Madalina Baloi
LONDON
Summary
Driven and ambitious professional with experience in events, retail and marketing seeking a job that aligns with my qualities. Energetic, a quick learner and proactive ready to take on a new challenge and further develop my set of skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Marketing manager
Oneul
London
2026.02 - Current
- Conducted market research, identifying emerging trends and opportunities.
- Analysed competitors' activities, keeping abreast of industry dynamics.
- Established partnerships, fostering company reputation and outreach.
- Enhanced brand awareness by devising creative promotional activities.
- Managed social media campaigns to increase online presence.
Store manager
K-Playground
London
2025.01 - 2026.01
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Supported management in developing annual social media strategy aligned with business goals.
- Developed engaging content for various social media platforms, improving customer engagement.
Supervisor
Miniso
London
2024.05 - 2024.12
- Fostered a positive work culture to boost employee morale.
- Coordinated with other supervisors to maintain consistency across shifts.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Social Media Coordinator
Self-Employed
2023.04 - 2024.08
- Produced photo and video content with excellent editing skills.
- Drove website traffic by writing witty and creative social media content and blog posts.
- Responded to comments, messages and feedback to build brand activity profiles.
- Gained over 10k followers for an Instagram account in a short period of time.
Supervisor
K-Stars x Life Four Cuts Pop-Up Store
2024.02 - 2024.05
- Updated pricing and promotions to fulfil store goals,
- Trained team to upsell products and navigate POS systems.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Cashed up tills and counted takings to balance books at business close.
- Drove brand interaction through targeted social media content and messaging.
- Boosted product sales using strategic collaborations with social media influencers.
Bar Staff Member
Fox on the Green
LONDON
2023.08 - 2024.02
- Demonstrated friendly and approachable bar service, proactively anticipating customers' needs to provide personalised experience.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
Store Supervisor
Sokollab
London
2022.10 - 2023.04
- Dealt with cash flow on a daily basis and cashing up tills.
- Processed deliveries and invoices.
- Advised on stock orders alongside line manager.
- Key holder and acting manager in absence of the store manager.
Hospitality Assistant Manager
Delaware North
London
2019.11 - 2023.04
- Assisting deputy head of hospitality in the office as well as on the floor, helping to prepare for various Arsenal matches in Emirates Stadium.
- Prepared and managed restaurants at Wembley Stadium during Carabao Cup and the Pink, Bon Jovi and Fleetwood Mac concerts to name few.
- Coordinated well with colleagues across departments for smooth operations.
Education
Bachelor of Arts - Creative Writing
Birkbeck, University of London
London, ENG 2022.10 - 2025.07
Master of Arts - Creative Writing
Birkbeck, University of London
London 2026.01 -
Skills
- Health and safety knowledge
- Target-driven
- Customer service excellence
- Social media engagement techniques
- Creative writing
Languages
Romanian
Native language
English
Fluent
Romanian
Native
Spanish
Intermediate
Korean
Elementary
Timeline
Marketing manager
Oneul
2026.02 - Current
Master of Arts - Creative Writing
Birkbeck, University of London
2026.01 -
Store manager
K-Playground
2025.01 - 2026.01
Supervisor
Miniso
2024.05 - 2024.12
Supervisor
K-Stars x Life Four Cuts Pop-Up Store
2024.02 - 2024.05
Bar Staff Member
Fox on the Green
2023.08 - 2024.02
Social Media Coordinator
Self-Employed
2023.04 - 2024.08
Bachelor of Arts - Creative Writing
Birkbeck, University of London
2022.10 - 2025.07
Store Supervisor
Sokollab
2022.10 - 2023.04
Hospitality Assistant Manager
Delaware North
2019.11 - 2023.04