Macy O'Rourke
liverpool ,merseyside
Summary
I am a experinced cleaner when i finished school i wanted to clean so i started to do a few house cleans with my freinds mum to earn and then i got a job in the brownlows hotel worked there for a few months and learned loads of new skills and then i went back to house cleaning because i did love it but now want to try differnt things.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
cleaning business
Amy
Liverpool, Merseyside
2025.01 - 2026.05
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Every one liked their homes to be cleaned in differnt ways,i can addapt to that quickly.
- Every clients home i would scrub bathrooms,kitckens,bedrooms,livingrooms,mop and hoover ect.
- i would clean up to 5 houses a day.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- There was 2 of us an some times we would work together.
Hotel cleaner
Brownlows
liverpool, merseyside
2024.04 - 2024.08
- Conducted thorough dusting and vacuuming to promote a healthier atmosphere.
- Maintained hygiene standards in communal areas, elevating overall guest satisfaction levels.
- Ensured guest satisfaction by maintaining cleanliness and orderliness of all hotel areas.
- Vacuumed and dusted reception areas and walkways.
- Sanitised bathrooms to uphold strict hygiene and infection control procedures.
- sorted tea,coffee,sugar etc
- using appropriate equipment and chemicals.Ensuring no crostamination of cleaning clothes\ equipment.
- Addressed guests' problems and fulfilled special requests.
- Efficiently changed linens and towels within [Number] minutes.
- Prioritised tasks to consistently meet room readiness upon guest check-in.
- Cleaned [Number] room hotel to achieve immaculate presentation and hygiene.
- Vacuumed carpeted areas and mopped hard floors.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
Education
GCSEs - Math,English
Litherlandhigh school
Liverpool 2019.09 - 2026.05
Affiliations
- i love spending time with my friend and family
- i also go to the gym and going on runs
- i have a sausage dog called Dottie i always take her for walks.
- i love music and chatting away
Timeline
cleaning business
Amy
2025.01 - 2026.05
Hotel cleaner
Brownlows
2024.04 - 2024.08
GCSEs - Math,English
Litherlandhigh school
2019.09 - 2026.05