Macy Naylor
Morecambe,Lancashire
Summary
Dynamic and adaptable professional with a strong foundation in analytical thinking and problem solving. Demonstrates exceptional communication skills, reliability, and punctuality, complemented by a valid UK driving license. Proficient in data analysis using SPSS and Excel, GIS mapping, field sampling, and identification. Committed to meeting deadlines with attention to detail while maintaining an approachable and optimistic demeanour. Career goals include leveraging skills in field sampling and data analysis to contribute effectively to environmental research projects.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Team Member
Greggs
Morecambe, Lancashire
2021.01 - 2026.04
- Achieved high customer satisfaction through efficient food preparation and service delivery.
Enhanced operational efficiency by balancing tasks between food preparation, customer service, and shop maintenance.
Delivered seamless shop operations by managing stock levels and maintaining cleanliness during shifts. Carried out the role of responsible person (covering manager shifts).
Customer Assistant
Vue Cinema
Lancaster, Lancashire
2019.01 - 2021.02
- Oversaw customer service operations, including food and ticket sales, with a focus on upselling.
Coordinated stock organisation and cleanliness of cinema areas to enhance customer experience.
Managed food preparation and cinema operations, ensuring compliance with safety protocols.
Monitored entry points and conducted thorough ticket checks to maintain security and hygiene standards. - Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Customer Assistant
Uniform and Leisurewear
Morecambe, Lancashire
2018.06 - 2018.09
- Organised uniforms within shop space.
Sorted stock through effective labelling and pricing upon delivery arrival.
Assisted customers with inquiries and purchases.
Education
Volunteer - Marine Conservation
GVI
Mexico 2025.10 - 2025.11
Bachelor of Science - Ecology and Conservation
Lancaster University
Lancaster, Lancashire 2022.10 - 2025.07
A Levels -
Carnforth Sixth Form
Carnforth, Lancashire 2019.09 - 2021.06
GCSEs -
Carnforth High School
Carnforth, Lancashire 2014.09 - 2019.07
Skills
- Quick learner and adaptable
- Analytical thinking and problem solving
- Punctual and reliable
- Strong communication skills
- Approachable and optimistic
- Willingness to learn
- Valid UK driving license
- Basic first aid certification
- Field sampling and identification
- Data analysis with SPSS and Excel
- GIS and mapping
- Attention to deadlines
- Cash handling
Websites
Certification
- PADI Open Water
- PADI Dry Suit Diver
- PADI Advanced Open Water (incl. Deep diving, underwater navigation & naturalist, PPB, search & recovery, night diving, boat diving).
- Coral Reef Restoration Diver (CRRD) Distinctive Speciality.
Affiliations
- Rock Climbing
- Piano
- Scuba Diving
- Photography
References
References available upon request.
Timeline
Volunteer - Marine Conservation
GVI
2025.10 - 2025.11
Bachelor of Science - Ecology and Conservation
Lancaster University
2022.10 - 2025.07
Team Member
Greggs
2021.01 - 2026.04
A Levels -
Carnforth Sixth Form
2019.09 - 2021.06
Customer Assistant
Vue Cinema
2019.01 - 2021.02
Customer Assistant
Uniform and Leisurewear
2018.06 - 2018.09
GCSEs -
Carnforth High School
2014.09 - 2019.07