
I have developed a strong professional background in face to face interactions within multiple environments. My experience has required me to follow procedures and processes accurately, managing sensitive information responsibly and maintaining high standards of service while working well under pressure. I am driven and understand the importance of abiding by compliance and doing the right thing. I communicate clearly with customers, colleagues and other individuals where I ensure information which I share is distributed in a straightforward and transparent manner. I work well both independently and as part as a team. I am proactive in developing my skills, and responding positively to change and feedback.
Organised Support Assistant with talent for improving workflow and boosting team efficiency. Enhanced support processes, leading to smoother daily operations and increased client satisfaction. Known for excellent communication and problem-solving skills, consistently helping colleagues and clients achieve their goals.
Supported a vulnerable adult in all aspects of personal care and daily living activities.
Accompanied client to hospital appointments, ensuring safe transportation.
Drafted quotations and invoices using Microsoft Word and Excel to ensure accuracy.
Inputted sales figures into spreadsheets for weekly and monthly analysis.
Planned daily tasks to optimise organisational workflow.
Coordinated with engineers and communicated project updates to customers.
Scheduled calls with external companies to order parts and materials.
- Clear and professional communication skills with customers and my colleagues
- Strong listening skills to understand enquiries and resolve issues appropriately
- Empathetic and patient when dealing with a wide range of diverse people
- Consistently deliver high standards of service while managing multiple priorities
- Resolving issues efficiently and leaving members with a positive experience
-Follow procedures, processes and regulations carefully and accurately
- Responsibility when handling sensitive information and tasks
- Work strongly as part of a team
- Supporting my colleagues and contributing to my companies shared goals
- Adapt quickly to change and new systems
- Willing to learn and proactively seek feedback from my line manager and colleagues to improve my performance
- Comfortable working in fast paste environments
- Take ownership of my own tasks
- Stay calm and focused when resolving issues under pressure
- Excellent organisation skills
- Good attention to detail
- Gym
-Socialising with loved ones
- Going out for food
- Running
-Reading