Mackenzie Lowe
Summary
Motivated professional demonstrating strengths in customer service and team collaboration. Adapts quickly to changing demands in fast-paced environments, ensuring high standards of service and satisfaction. Committed to contributing positively to team goals and enhancing customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chef
Horatio's
Great Yarmouth, Norfolk
04.2026 - 06.2026
- Enforced health and safety standards for food storage, preparation and handling.
- Established clear standards for cooking, garnishing and presenting food.
- Conducted food safety inspections, maintaining strict hygiene standards in the kitchen.
- Supervised kitchen staff, delegating tasks efficiently to maintain high productivity levels.
- Catered for special events, customising menus to client specifications for memorable occasions.
Chef Assistant
Hemsby Karting
Hemsby, Norfolk
06.2024 - 11.2024
- Kept chef workspaces stocked with supplies during busy periods.
- Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.
- Washed, peeled, chopped, cut and cooked food within tight deadlines and without supervision.
- Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
- Assisted chefs by preparing simple salads, sandwiches and sides.
Waiter
Britannia Fish Bar
Great Yarmouth, Norfolk
06.2023 - 07.2023
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Maintained safe hygiene and food handling standards for full compliance.
- Greeted new customers, answered initial questions and took drink orders.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
Front of House Team Member
Hollywood Diner
Hemsby, Norfolk
03.2022 - 05.2023
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Advised customers on possible wait times and kitchen delays to manage expectations.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Education
Diploma of Higher Education - Bricklaying
East Coast College
Great Yarmouth, NFK01-2025
GCSEs -
Caister Academy
Caister-on-Sea, NFK01-2024
Skills
- Food safety
- Meal preparation
- Kitchen hygiene
- Quality control
- Optimised workflows
- Efficient multitasking
- Time management
- Time coordination
- Staff supervision
- Team collaboration
- Leadership skills
- Customer service
Certification
- Level 1 Food Safety & Hygiene
- Level 2 Food Safety & Hygiene
- Level 1 Allergen Awareness
Timeline
Chef
Horatio's
04.2026 - 06.2026
Chef Assistant
Hemsby Karting
06.2024 - 11.2024
Waiter
Britannia Fish Bar
06.2023 - 07.2023
Front of House Team Member
Hollywood Diner
03.2022 - 05.2023
Diploma of Higher Education - Bricklaying
East Coast College
GCSEs -
Caister Academy