Mackenzie Campbell
Dalmuir,West Dunbartonshire
Summary
Motivated and adaptable professional with experience in teaching, customer service and sales. Strong communicator with proven skills in relationship building, lead generation and client engagement. Quick to adapt in fast-paced environments and consistently focused on delivering results.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
SALES DEVELOPMENT REPRESENTATIVE
ORRJO
Glasgow, Glasgow City
2025.10 - Current
- Executed high-volume multi-channel prospecting across cold calls, email, and LinkedIn to generate qualified leads and build pipeline
- Demonstrated strong adaptability by working across multiple clients, quickly learning new industries, products and target markets
- Built resilience and objection-handling skills through consistent cold outreach, confidently engaging prospects and overcoming pushback
- Consistently exceeded sales targets, showcasing strong time management, prioritisation and a results-driven mindset
PRIMARY SCHOOL TEACHER
Knoxland Primary School
Dumbarton, West Dunbartonshire
2023.08 - 2025.08
- Designed and delivered innovative lesson plans to engage and challenge learners
- Planning parent-teacher meetings individually and for parent’s nights
- Fostered supportive classroom environment, promoting collaboration and inclusivity
- Assessed student progress using formative and summative methods, tailoring feedback to individual needs
- Built strong partnerships with parents and school management through detailed reporting
- Guided students in preparing for transition to secondary school
WAITRESS/BARTENDER
Unionville Arms
Markham
2021.05 - 2023.08
- Successfully managed a busy service area, balancing customer orders, phone bookings, and drink preparation
- Delivering top-tier customer experience
- Demonstrated strong problem-solving skills to address and resolve customer concerns
- Recommended menu items to guests, increasing upsell opportunities
- Use of POS systems and software
BARTENDER
Wunderbar
Glasgow
2023.04 - 2023.06
- Delivered exceptional service in a high-pressure, fast-paced bar environment
- Mastered cocktail preparation and managed floor operations during staff absences
- Welcomed and interacted with patrons to enhance their experience
- Use of POS systems and software
HOSTESS/WAITRESS
Jake's on Main Pub & Grill
Markham
2015.04 - 2021.05
- Provided professional and friendly customer service as a hostess and waitress
- Developed in-depth menu knowledge to upsell and meet guest needs effectively
- Consistently maintained high service standards in a dynamic restaurant environment
- Use of POS systems and software
WAREHOUSE ASSOCIATE – SHIFT LEADER
Delivery Net
Markham
2015.06 - 2018.05
- Ensured accurate receiving and stock replenishment using scanning systems
- Fulfilled orders efficiently, maintaining high accuracy in labeling and packaging
- Streamlined shipping operations by creating and sorting shipment labels
- Data Entry
Education
Bachelor of Arts - Primary Education
University of Strathclyde
Glasgow 2019.09 - 2023.05
High School Diploma -
St. Brother Andre Catholic High School
Markham, Ontario 2015.02 - 2018.06
Skills
- Outgoing Personality
- Active Listening
- Confident Public Speaking
- Conflict & Complaint Resolution
- Technology Integration
- Effective Negotiation
- Highly Organised & Punctual
- Teamwork and Collaboration
REFERENCES
Available on Request
Timeline
SALES DEVELOPMENT REPRESENTATIVE
ORRJO
2025.10 - Current
PRIMARY SCHOOL TEACHER
Knoxland Primary School
2023.08 - 2025.08
BARTENDER
Wunderbar
2023.04 - 2023.06
WAITRESS/BARTENDER
Unionville Arms
2021.05 - 2023.08
Bachelor of Arts - Primary Education
University of Strathclyde
2019.09 - 2023.05
WAREHOUSE ASSOCIATE – SHIFT LEADER
Delivery Net
2015.06 - 2018.05
HOSTESS/WAITRESS
Jake's on Main Pub & Grill
2015.04 - 2021.05
High School Diploma -
St. Brother Andre Catholic High School
2015.02 - 2018.06