Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maciej Stawowczyk

Diligent Technical Administrator
Wrexham

Summary

Precise Technical Compliance Officer proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Accomplished at identifying deficiencies and initiating solutions to problems. Experienced performing both process and outbound inspections. Skilled at managing long-term quality goals and day-to-day organisation. Motivated professional with extensive experience in customer service, manufacturing and administrative tasks. Accomplished retail manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees, senior management and any other stakeholders.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Quality Systems Officer

Village Bakery
1 2023 - 09.2023
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Authorised new suppliers based on risk assessments performed against company policies and national regulations.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Managed and archived quality documentation.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Computerized office activities and maintained customer communications.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Edited documents to improve accuracy of language, flow and readability.
  • Interacted with customers and suppliers by phone, email or in-person to provide information.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Production Chef

Oscar Mayer Ltd
11.2021 - 11.2022
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Maintained well-organised workplace to keep work consistent.
  • Modernised work processes to reduce any potential waste and downtime.
  • Operated machinery and cooked ingredients, ready for further processing.
  • Adhered to company safety policies and procedures for proper food safety and sanitation.
  • Stored food properly by adhering to food safety policies and procedures.
  • Increased customer satisfaction through adherence to quality standards, procedures and customer requirements.


Duty Manager

Farmfoods
04.2021 - 11.2021
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed inventory counts and ordered merchandise.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Customer Assistant

Lidl UK
10.2017 - 03.2021
  • Listened to customers in actively to assess issues and provide accurate information.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Attended team meetings to reflect on current targets.
  • Worked in accordance with company policies and regulations.

Education

Higher National Certificate (HNC) – Level 4 - Game Design & Business Technology

Wrexham Glyndwr University
Wrexham
04.2001 -

BTEC 90 Crtedit Extended Diploma - IT, Computing & Networking

Coleg Cambria
Wrexham
04.2001 -

BTEC 90 Credit Diploma - Business Studies

Coleg Cambria
Wrexham
04.2001 -

High School Diploma -

Rhosnesni High School
Wrexham
04.2001 -

Skills

  • Great organisational skills
  • Hardworking & reliable
  • Outstanding verbal & written communication
  • Flawless punctuality & timekeeping
  • Highly motivated
  • Excellent work ethic
  • Analytical & critical thinking
  • Teamwork & communication

    IT literate

    Machine setup & shutdown

    Product Inspection & reporting

    Process Control Expertise

    Timeline

    Production Chef

    Oscar Mayer Ltd
    11.2021 - 11.2022

    Duty Manager

    Farmfoods
    04.2021 - 11.2021

    Customer Assistant

    Lidl UK
    10.2017 - 03.2021

    Higher National Certificate (HNC) – Level 4 - Game Design & Business Technology

    Wrexham Glyndwr University
    04.2001 -

    BTEC 90 Crtedit Extended Diploma - IT, Computing & Networking

    Coleg Cambria
    04.2001 -

    BTEC 90 Credit Diploma - Business Studies

    Coleg Cambria
    04.2001 -

    High School Diploma -

    Rhosnesni High School
    04.2001 -

    Quality Systems Officer

    Village Bakery
    1 2023 - 09.2023
    Maciej StawowczykDiligent Technical Administrator