Completed a Master’s degree in International Business Management (results expected October 2025) with 10 years of experience in the hospitality sector. Demonstrates proven success in managing dynamic, high-pressure environments while consistently achieving ambitious goals in sales, customer service, and service quality. Skilled analytical problem-solver with strong time management abilities, ensuring smooth operations and exceptional guest experiences through efficient preparation and side work. Recognized specialist in customer service, supported by positive recommendations from both superiors and clients. Naturally curious and approachable, with the ability to quickly identify customer needs and build long-term business relationships. Highly goal-oriented and results-driven, with a strong record of closing sales even in challenging circumstances. A collaborative team player with excellent planning, organizational skills, and the flexibility to adapt and switch between tasks with ease.Master's student in International Business Management with 9 years of experience in the hospitality industry, demonstrating proficiency in a dynamic environment with demanding goals in sales, customer service and quality of services offered. Analytical problem solver, time management expert and excellently oriented to the needs of future guests. In addition, many years of experience as a key account specialist supported by positive recommendations from superiors and clients. Thanks to a positive approach to people and the world, able to easily diagnose customer needs and establish long-term business relationships. Constantly and consistently striving to achieve the goals set for themselves, as well as a very good team player. Possessing planning and organization skills as well as being able to easily switch between tasks.