Maciej Gawek
Luton
Summary
Dedicated IT professional with a focus on Desktop Support and a strategic goal of transitioning into Cloud Engineering. Proven technical skills in delivering effective IT solutions, with a strong foundation in supporting end-users in the airline industry. Committed to leveraging experience to contribute to innovative cloud technologies and enhance operational efficiency.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Migration Engineer
Lucid Support ( Carlsberg Britviv Project)
Hemel Hempstead
2025.08 - Current
Facilitated data migration between two merging organisations.
Managed Windows 11 migrations to enhance system compatibility.
Performed troubleshooting to resolve technical issues effectively.
Techbar
NTT Data
Wigmore House
2025.03 - 2025.04
- Facilitated Windows 11 migration for improved system performance.
- Addressed on-site incidents and requests to ensure operational continuity.
TechBar Desktop Support
EasyJet ltd
Luton Airport
2022.07 - 2025.02
- Liaised with stakeholders for updates and escalations
- Implemented security protocols to protect stakeholder data
- Managed device enrolment and upgrades via PXE boot
- Built and maintained PC hardware
- Handled asset recovery for departing employees & Site asset management
- Provided remote support using Teams, Phone, TeamViewer, and RDP
- Utilized SCCM and INTUNE for device management, licensing, and analytics
- Installed and maintained printers
- Collaborated with network teams on equipment setup and maintenance
- Managed Active Directory accounts and assets
- Conducted end-user feedback sessions
- Operated within SLA guidelines using a ticketing system
- Trusted to operate by myself covering sites In Geneva and Gatwick
Reach Truck Operator
Superdrug
Dunstable, LU5 4RZ
2021.03 - 2022.07
- Demonstrated precision in picking, packing, and proficiently operated Reach Truck machinery
- Orchestrated the loading and unloading of trailers with utmost efficiency to meet logistical deadlines
Education
A-levels - Philosophy, Sociology, Psychology
Luton Sixth Form College
2018.09 - 2020.07
GCSES - English Language, English Lit, Mathematics, Combined Science, History, Media, Polish
Stockwood Park Academy
2013.09 - 2018.07
Skills
Windows troubleshooting
Intune and Azure proficiency
- Remote desktop support
Languages
Polish
Native
English
Native
Custom
Previous Experiance in Care Industry prior to 2021
References
References available upon request.
Timeline
Migration Engineer
Lucid Support ( Carlsberg Britviv Project)
2025.08 - Current
Techbar
NTT Data
2025.03 - 2025.04
TechBar Desktop Support
EasyJet ltd
2022.07 - 2025.02
Reach Truck Operator
Superdrug
2021.03 - 2022.07
A-levels - Philosophy, Sociology, Psychology
Luton Sixth Form College
2018.09 - 2020.07
GCSES - English Language, English Lit, Mathematics, Combined Science, History, Media, Polish
Stockwood Park Academy
2013.09 - 2018.07