Maciej Gawek

Facilitated data migration between two merging organisations.

Managed Windows 11 migrations to enhance system compatibility.

Performed troubleshooting to resolve technical issues effectively.

• Facilitated Windows 11 migration for improved system performance.
• Addressed on-site incidents and requests to ensure operational continuity.

• Liaised with stakeholders for updates and escalations
• Implemented security protocols to protect stakeholder data
• Managed device enrolment and upgrades via PXE boot
• Built and maintained PC hardware
• Handled asset recovery for departing employees & Site asset management
• Provided remote support using Teams, Phone, TeamViewer, and RDP
• Utilized SCCM and INTUNE for device management, licensing, and analytics
• Installed and maintained printers
• Collaborated with network teams on equipment setup and maintenance
• Managed Active Directory accounts and assets
• Conducted end-user feedback sessions
• Operated within SLA guidelines using a ticketing system
• Trusted to operate by myself covering sites In Geneva and Gatwick

• Demonstrated precision in picking, packing, and proficiently operated Reach Truck machinery
• Orchestrated the loading and unloading of trailers with utmost efficiency to meet logistical deadlines