Maciej Chruslinski
Telford,Telford and Wrekin
Summary
Highly skilled professional with a strong foundation in logical thinking and information absorption. Proficient in Windows platform and Office, demonstrating exceptional availability and the ability to work under pressure. Known for accuracy, responsibility, and creativity, with a proven track record of hard work and leadership proficiency. Excellent personal communication skills, punctuality, and the ability to co-operate effectively within teams. Committed to continuous improvement and achieving excellence in all tasks undertaken.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Operations manager
Real Digital International
Telford / Hereford
11.2024 - 11.2025
- Monitoring key performance indicators (KPI's) and prepared regular reports for senior management.
- Leading teams to achieve business objectives on time and within budget.
- Developing operational policies to ensure regulatory compliance and adherence to best practices.
- Overseeing the implementation of safety protocols, improving workplace safety conditions.
- Creating machine manuals and technical documentation.
- Conducting machine's risk assessments to support health and safety standards.
- Identifying process bottlenecks and implemented continuous improvement initiatives.
- Implementing Kaizen and Six Sigma methodologies to enhance process efficiency and reduce operational waste.
- Preparing pallets and managing delivery bookings.
- Creating Certificates of Conformity (CoCs) for products.
- Managing recruitment and staff reductions based on operational and factory needs.
- Health&Safety and Employee's forum representation.
Team leader
Mocap LTD
Telford, Shropshire
04.2022 - 11.2024
- Fostered a high-performing environment to drive productivity and quality.
- Led project coordination, resulting in timely delivery.
- Encouraged open communication, fostering a positive work culture.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Conducting stock takes and audits on products.
Machine operator
Denso
Telford, Telford and Wrekin
10.2021 - 04.2022
- Ensured smooth running of machinery by performing regular maintenance.
- Operated heavy machinery to increase production rate.
- Adjusted machine settings to optimise performance.
Waiter
Soho House
London, White City
06.2020 - 06.2021
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Handled payment transactions to guarantee smooth customer checkout process.
- Assisted in food preparation, resulting in timely service delivery.
- Delivered excellent customer service through friendly and polite interaction.
Room Service Manager
Blakes Hotel
London, South Kensington
09.2018 - 06.2020
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Making rotas for staff.
- Encourage recruitment and hiring new staff members.
Room service attendant
Blakes Hotel
London, South Kensington
02.2017 - 09.2018
- Enhanced guest satisfaction with prompt and courteous responses to orders.
- Managed meal delivery for guests, improving overall dining experience.
- Catered to special dietary needs of guests, promoting inclusive hospitality services.
- Collaborated with housekeeping staff for seamless integration of services.
- Participated in regular training sessions to improve knowledge and skills.
- Restock minibars, and prepare amenities for customers.
Self Employed: Contractor and dryliner
Focus Drylining LTD
London
05.2016 - 02.2017
- Conducted site inspections to ensure adherence to health and safety standards.
- Collaborated with architects to create viable designs within budget constraints.
- Delivered contracted construction work according to time, quality and cost estimates.
Production supervisor
Coko Werk Polska
Lodz, Poland
07.2015 - 04.2016
- Optimised workflow to enhance production efficiency using lean manufacturing principles.
- Managed team members, leading to improved performance and morale.
- Resolved conflicts amongst team members ensuring a harmonious work environment.
- Handled unexpected problems swiftly, minimising disruption to the production schedule.
- Conducted staff training sessions boosting skill development across the workforce.
- Executed daily production plans successfully meeting project deadlines consistently.
Manager assistant: Assembly & Painting Departments
Coko Werk Polska
Lodz, Poland
08.2009 - 07.2015
- Preparing instructions for workers.
- Preparing analysis about the quality produced.
- Implementing the 5S system in the corporation.
- Preparing the Assembly and Painting Department for ISO audits.
- Counting workers' prize.
- Contact with the client.
- Participation in FMEA analysis as a BOSCH/COKOWERK team.
- Preparing Ishikawa diagrams.
- Implementing the Six Sigma process into the department.
- Checking warehouse status.
- Preparing shipments for customers.
Education
Diploma of Higher Education - Pedagogical
University in Lodz
Lodz, Poland 10.2008 - 05.2010
Skills
- Logical thinking
- Windows platform
- Availability
- Windows Office
- Information absorbing
- Working under pressure
- Accuracy
- Ability to co-operate
- Responsibility
- Creativity
- Hard-working
- Personal communication
- Punctuality
- Leadership proficiency
Affiliations
- Curiosities from the world,
- Geo-politic
- History
- Computer game/streaming
- Traveling
- Sport
- Physics
- Films/TV series
- Economy
Certification
- Fast Learning Course
- Leadership Course
- Microsoft Office Course
- Forklift Driving License
- Emergency First Aider
- Creative Problem Solving Course
- Fire Marshal Course
- Driving License cat. B
- Rack Inspector Course- Expired in November 2025
- CCTV Operator Course- Expired in 2024
Languages
Polish
Native
English
Advanced
German
Elementary
Russian
Beginner
Personal Information
Nationality: Polish
Timeline
Operations manager
Real Digital International
11.2024 - 11.2025
Team leader
Mocap LTD
04.2022 - 11.2024
Machine operator
Denso
10.2021 - 04.2022
Waiter
Soho House
06.2020 - 06.2021
Room Service Manager
Blakes Hotel
09.2018 - 06.2020
Room service attendant
Blakes Hotel
02.2017 - 09.2018
Self Employed: Contractor and dryliner
Focus Drylining LTD
05.2016 - 02.2017
Production supervisor
Coko Werk Polska
07.2015 - 04.2016
Manager assistant: Assembly & Painting Departments
Coko Werk Polska
08.2009 - 07.2015
Diploma of Higher Education - Pedagogical
University in Lodz
10.2008 - 05.2010