Macie Boddison
Stafford,Stafforshire
Summary
I am a motivated and enthusiastic individual seeking a HR apprenticeship to develop a strong foundation in Human Resources. I am eager to learn about employee relations, recruitment processes and organizational development when contributing to a dynamic team.
Overview
1
1
year of professional experience
Work history
Customer service representative
The Play Shed
Stafford, Stafforshire
2023.09 - 2024.08
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Ensured smooth running of operations with timely preparation of reports.
Volunteering at a primary school
Silkmore Primary Academy
Stafford, Stafforshire
2024.06 - 2024.06
- Carried out day-to-day duties accurately and efficiently.
- Helped children with learning disabilities work exceptionally in a school setting.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Education
GCSEs -
Stafford Manor High School
Stafford06.2023
Skills
Communication- Strong verbal and written communication skills; able to effectively interact with diverse groups
Organization- Excellent time management and multi-tasking abilities
Interpersonal skills- Ability to build relations and work collaboratively within a team
Technical skills- Proficient in all elements of Microsoft (Word,Excel, Powerpoint etc)
Problem Solving-Capable of addressing challenges with a positive attitude and effective solutions
Hobbies
I am passionate about figure skating and I have done this competitively since I was very young. Through this, I have learnt skills such as dedication and working hard in a team.
Timeline
Volunteering at a primary school
Silkmore Primary Academy
2024.06 - 2024.06
Customer service representative
The Play Shed
2023.09 - 2024.08
GCSEs -
Stafford Manor High School