Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Languages
References
Timeline
Generic
macanthony uzoma ohaeri

macanthony uzoma ohaeri

COVENTRY,England

Summary

Highly skilled Python Django Developer with a proven track record of developing and maintaining complex web applications. Experienced in writing custom Python code to extend Django applications, collaborating with other developers, and integrating third-party services and APIs. Achieved significant increases in user engagement, revenue, and application functionality, while reducing development time and improving overall code quality.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work history

IT support engineer

Innovate Network Solutions
Coventry, West Midlands
08.2022 - 01.2023
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training more junior staff members

Service desk analyst

swft, NHS
Warwick, Warwickshire
02.2022 - 07.2022
  • Receives and handles requests for service, following agreed procedures.
  • Promptly allocates calls as appropriate.
  • Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions
    Records incidents cataloging them by symptom and resolution
  • Acts under guidance to record and track reliability data for your services
  • Systematically interprets user problems and identifies solutions and possible side effects.
  • Uses experience to address user problems and interrogates database for potential solutions.
  • Escalates complex or unresolved incidents.
  • Records and tracks issues from outset to conclusion.
  • During change, acts systematically to respond to day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements.
  • Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate.
  • Maintains records, informs users about the process and advises relevant persons of actions taken.

Network support

Datapoint Microsystem LTD.
Lagos
11.2015 - 01.2018
  • Provided 1st line technical support to customers via telephone, email, face-to-face, and remotely
  • Answered customer questions and general inquiries
  • Logged customer and employee queries on the tracking system
  • Ensured that users are kept up to date at all times
  • Updated the tracking system when an issue has been escalated or resolved
  • Maintained IT equipment, including computer, laptops, printers, and projectors
  • Diagnosed and resolved software and hardware faults
  • Provided network troubleshooting to isolate and diagnose network problems
  • Worked Out of Hours and on call when necessary to problem solve outages and ensure customers enjoy continued service
  • Provided on-site (installation and upgrade) and remote technical services as necessary across multiple locations
  • Completed network capacity dimensioning assessments for current and future network build and customer growth
  • Developed and delivered professional proposals and design documentation
  • Managed technical network solutions and frameworks
  • Managed network equipment including routers, switches, and WIFI
  • Working knowledge of networking protocols and an understanding of EIGRP, BGP, OSPF
  • Supporting the Openreach relationship and relationships with other technical suppliers and vendors.

Network Administrator

D Hub Media Store
Lagos
02.2013 - 01.2015
  • Managed the design, installation, and management of organization-wide local area network, wide area network, network segment, and internet system
  • Optimized network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users
  • Implemented effective security measures to protect data, software, and hardware
  • Delivered Tier 1 network ticketing support to resolve all issues for 500+ users
  • Executed the maintenance window changes for multiple locations, performing troubleshooting of routing and switching issues
  • Provided network technical support, diagnosis, and troubleshooting for escalated incidents, managing incidents up to final resolution
  • Familiarity with DHCP, DNS, WINS
  • Configuration Backup / Restore
  • Rule base and Network Configuration Change Management
  • Maintained, implemented, and troubleshooted networks
  • Designed and supported network systems and infrastructure.

Junior backend developer

London school of emerging techology
1 Cornhill, London, City of London
09.2023 - Current
  • Python application development, testing, and maintenance
  • Working with other developers, designers, and stakeholders to satisfy project needs.
  • Troubleshooting and code debugging
  • Developing and maintaining code and application documentation
  • Participating in code reviews and contributing to best practices for the team
  • Maintaining current knowledge of emerging technologies, programming languages, and software development techniques.
  • Using server-side logic to integrate user-facing aspects
  • Ensuring client feature requests are being evaluated and prioritized.
  • Coordinating with front-end developers.
  • Optimizing existing databases reprogrammed to increase functionality.
  • Creating digital technologies to track web traffic.
  • Improve responsiveness and overall performance by developing back-end components.
  • Enhance the functionality of existing systems.
  • Deploy data security and protection solutions.

Education

Diploma -

Datapoint Institute of Technology
01.2013 - 04.2014

GSCE - undefined

Mokoya Senior High School
01.2009 - 04.2013

Skills

  • Python programming
  • Django web framework
  • RESTful web services and APIs
  • Database design and optimization
  • Scalability and performance optimization
  • Unit and integration testing
  • Debugging and troubleshooting
  • Code review and documentation
  • Third-party service integration
  • Collaboration and communication
  • HTML, CSS, and JavaScript
  • Git version control
  • Agile development methodologies
  • Continuous integration and deployment (CI/CD)
  • Cloud platforms (AWS, Azure)

Accomplishments

  • CCNP ID: SCO14121717
  • CCTV (Close Circuit Television)
  • Fire-alarm
  • Office-365

Languages

English
Advanced

References

References available upon request.

Timeline

Junior backend developer

London school of emerging techology
09.2023 - Current

IT support engineer

Innovate Network Solutions
08.2022 - 01.2023

Service desk analyst

swft, NHS
02.2022 - 07.2022

Network support

Datapoint Microsystem LTD.
11.2015 - 01.2018

Network Administrator

D Hub Media Store
02.2013 - 01.2015

Diploma -

Datapoint Institute of Technology
01.2013 - 04.2014

GSCE - undefined

Mokoya Senior High School
01.2009 - 04.2013

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macanthony uzoma ohaeri