Dedicated RN with proven expertise in patient care, clinical documentation, and compassionate support, honed across roles at HC-One and the Ministry of Health. Excelled in medication administration and fostering patient and family advocacy, significantly enhancing patient satisfaction and safety. Skilled in leading teams to deliver high-quality, patient-centered care.
Overview
8
8
years of professional experience
Work History
Nurse
HC-One Care Home
Nottingham, United Kingdom
10.2022 - Current
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, subcutaneous and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Ensuring comfort of residents in end of life care and keeping families informed.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Utilized strong clinical judgment in prioritizing Residents needs during high-stress situations, ensuring optimal outcomes.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
Evaluated patient histories, complaints, and current symptoms.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans, using the MUST, RESTORE2, Glasgow Coma scale etc
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Recorded details regarding therapies to keep patient charts updated
Delegating and supervising the team to ensure quality care is being provided to residents ,
Administering PEG feds.
Catheterisation of residents indicated of catheter and ensuring proper drainage and no signs of infection.
Updating of care plans.
Nurse
Ministry of Health
Choma, Zambia
07.2019 - 09.2022
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Implemented infection control measures that significantly reduced hospital-acquired infections.
Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
Created an efficient shift handover process which improved continuity of care between nursing shifts.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Managed patients recovering from medical or surgical procedures.
Educated family members and caregivers on patient care instructions.
Monitored patient reactions after administering medications and IV therapies.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Nurse
Ministry of Health, University Teaching Hospital
Lusaka, Zambia
01.2017 - 07.2019
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
Answered codes quickly and orchestrated efficient, skilled medical care.
Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
Reduced wait times by swiftly completing documentation and communicating effectively with medical staff.
Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Provided skilled, timely and level-headed emergency response to critically-ill patients.